Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

November 25, 2021

Easy to use review system and it looks good. The support for helping me to fix any issues has also been excellent. I would recommend this review app.

Shore Ride
United Kingdom
About 5 years using the app
August 27, 2021

Sheen supported us in setting up our reviews widgets on our website via the online chat support. 10/10 service and a great product to have integrated on our website.

BBQ Creations
Australia
About 5 years using the app
November 15, 2021

A most excellent app that I've been using for years. Their support is always helpful and I'm sure this app drives more sales for us.

So You Want to Write?
Canada
About 5 years using the app
August 22, 2022

he fixed my problem with app embedding I changed my shopify theme recently and couldn't see or add new reviews. He was able to create the widget and solve the issue!! thank you!

Taste Kaleidoscope
Australia
About 5 years using the app
May 17, 2013

Brilliant! Seriously!.
We installed this app on our site and it was simple, easy to use and effective. Our customers love it, as it gives those who have purchased a real opportunity to provide feedback on their purchase. Those wishing to buy can also access the information to decide whether they want to proceed.

What we liked most was the level of support provided. Amazing. These guys are quick, efficient and happy to help sort out any issues or answer any questions. Do yourself a big favor and install this app. If the day comes where it costs a small sum it will still be worth it. Great job Yotpo!

www.socksforliving.com.au
Australia
About 5 years using the app
January 4, 2021

Excellent customer service : got my issue sold in a very speedy time even though it was during the holiday seasons. Manny went over the requested changes and provided a stellar proactive response. Love it !

Institut Katharos
France
About 5 years using the app
Yotpo replied January 6, 2021

Thanks for leaving a review, happy to hear that your issues have been resolved and you're up and running.

May 4, 2021

Great experience and support so far. Gimbert assist to make sure that everything was set up correctly to take advantage of all the features.

Plantation Blue Coffee
United States
About 5 years using the app
July 7, 2020

They were very attentive as I transferred reviews from my old theme to new theme. Sometimes response to emails within 5 minutes and problem fixed. looking great although I wish their logo didn't have to show on my webpage.

LoveStock
United States
About 5 years using the app
April 10, 2023

Warly S., a Yotpo customer service agent, was a tremendous help and installed the new Reviews Widget 3.0 on our website for me. Also, stayed on the Chat to resolve a few other requests and quickly answered my many questions. I look forward to trying out the new widget & getting more 5 star customer reviews!

Masami
United States
About 5 years using the app
June 27, 2023

Awesome support experience with Allen M, I had an issue with display on my site and was bracing for a soulless and ultimately frustrating experience with an AI bot when i opened the chat, but I got a real person and he sorted everything right away - bliss!

Superlove Merino UK
United Kingdom
About 5 years using the app