Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

August 22, 2023

Totally satisfied with customer service and ease of use. Each time it only takes a few min to jump on a text support and they do a good job at fixing the bugs and answering questions.

Canadian Pine Pollen Company
Canada
Over 5 years using the app
June 12, 2015

We started out with the basic version of the YotPo app and upgraded to premium after a couple of months once we realized how powerful the reviews are. The automation is excellent. The only downside is that to use ALL of the features we would have to upgrade our plan yet again.

TerraSlate Paper
United States
Over 5 years using the app
Edited October 26, 2023

I spoke with Daniel today and he went above and beyond to help me. It took over 2 hours to get everything the way I wanted it and he did it all. I would highly recommend them and not use anyone else. Ty,,,TY,,,TY,,, I needed some things tweaked a little and they were so helpful with making it look the way I wanted. Love the look! TY :) They were such a great help! Spoke with Nick S today and helped answer all my questions. So professional. What a pleasure also James Edmar C...TY :) Great job!
Ruzsel J, ty for all your help. Perfect!

Fashion Hut Jewelry
United States
Over 5 years using the app
Edited October 4, 2023

Warly S was super helpful and answered all my questions! Very happy with their service today!

Isle of Dogs
United States
Over 5 years using the app
January 24, 2022

Great customer service and flexible plans for different business needs. Recently had a good experience with Chat help, aided by "Happy S".

Planks Ski | UK
United Kingdom
Over 5 years using the app
November 30, 2019

good app. good customer service. would recommend to anyone wanting to get uo and running with reviews on their site.

Birdie Bundle
United States
Over 5 years using the app
December 19, 2017

Love it! Has increased my conversion rate significantly by giving potential customers real reviews and honest opinions. Completely automated and also able to showcase reviews through social media. A must have.

Cut Throat Club
Australia
Over 5 years using the app
June 20, 2013

easy to install, looks great - very impressed!

Modish Living
United Kingdom
Over 5 years using the app
December 29, 2013

Of all the apps in the entire shopify app store, this is by far one of the best I've used. It serves it's purpose wonderfully and integrates very easily with your site. Not to mention, our customers have responded well to our requests for reviews. Great product, and a must have for your e-commerce business.

Original Grain
United States
Over 5 years using the app
February 28, 2014

Best app I have. Great integration, easy to use. Easy to manage. And best of all, it is free! Thank you Yopo!

Soko Glam
United States
Over 5 years using the app