Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

September 25, 2023

John G was very helpful, very responsive and fixed my issues right away. Thank you John

Harlow Skin Co
Canada
Over 5 years using the app
January 29, 2016

Awesome app. Super easy to use, very automated. Great for our customers and great for our website SEO!

Bighorn
United States
Over 5 years using the app
May 20, 2022

Yotpo always provides fast & easy support! Whether it's help with code, or design I always come away with a helpful repsonse.

Looptworks
United States
Over 5 years using the app
August 12, 2021

Good support! Their pricing is more reasonable now for the features they offer as well. ------------------

SensoryMoon
United States
Over 5 years using the app
Edited November 9, 2021

Eduardo R was super helpful with installing my Yotpo reviews into my product listing for me! Glad I am back with Yotpo again. Allen was also really helpful with doing some coding on my site with Yotpo. Thanks so much!

Petunia Skincare
United States
Over 5 years using the app
December 9, 2023

Excellent support from Angelo to plug in Yotpo Referrals as part of our regular plan. We had been paying through the nose for Referral Candy now we have something as good if not better without any additional charges to our plan. Angelo in support was patient and we had a great screen share meeting to activate everything. Yotpo is more than a review plaform. Explore their functionality. We are lifetime users of this platform.

BeerCo.com.au
Australia
Over 5 years using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

Edited April 28, 2023

My reviews were not being displayed on my product pages. Reached out to customer service and received a quick response. Simoun checked on the issue and fixed it right away. As always, great customer service!!

Blue Haven Holistics
United States
Over 5 years using the app
November 19, 2019

Very helpful, great customer support. I would highly recommend this app. Especially for someone just starting out.

Aclim8
United States
Over 5 years using the app
June 12, 2015

We started out with the basic version of the YotPo app and upgraded to premium after a couple of months once we realized how powerful the reviews are. The automation is excellent. The only downside is that to use ALL of the features we would have to upgrade our plan yet again.

TerraSlate Paper
United States
Over 5 years using the app
Edited October 26, 2023

I spoke with Daniel today and he went above and beyond to help me. It took over 2 hours to get everything the way I wanted it and he did it all. I would highly recommend them and not use anyone else. Ty,,,TY,,,TY,,, I needed some things tweaked a little and they were so helpful with making it look the way I wanted. Love the look! TY :) They were such a great help! Spoke with Nick S today and helped answer all my questions. So professional. What a pleasure also James Edmar C...TY :) Great job!
Ruzsel J, ty for all your help. Perfect!

Fashion Hut Jewelry
United States
Over 5 years using the app