Reviews (7,151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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I use this app to collect reviews and be able to communicate with Customers who tell their problem when leaving a review and I then get a chance to correct the problem if at all possible. Great product!
This app is the best, it helps me to receive feedback from my customers, and in case of any problem with an order, it gives me the opportunity to correct the problem and retain my customers. Customer service is top notch, today I needed help inserting a code into my Shopify store, and Doner did it for me in seconds. It is a great tool to receive feedback, build customer loyalty and increase sales.
Super service client ! la personne en ligne avec le chat m'a aidée à configurer les avis sur mon site, je suis très satisfaite ! la personne était patiente et très claire, elle m'a bien aidée ! merci beaucoup
Le 18 août 2023 : Nouveau contact avec le service client aujourd’hui : j’ai été aidée par John B qui fut efficace et réactif. Mon problème a été résolu rapidement, je suis très satisfaite, merci beaucoup !
18 août 2023 19h50 : Many thanks to John G who soldes à second problem very quickly
Ruszell was prompt with responses and implemented code for me to make my star reviews show on my products. Super courteous and patient with additional questions. I’m on the entry level and for now that’s all I need. Grateful for excellent service even though I’m a tiny business and not paying for the top version. Thanks
Arven from your support team has been great in helping with any issues experienced in the last couple days. I've thrown a few things his way and has helped us out on each item.
Thanks!
Fantastic support by the team. Quick and reliable and went out of their way to help. would highly recommend.
Kenneth John M from tech support was helpful with some questions and helped me fix some stuff!
i really love the app because clients feel comfortable reading verified buyer reviews!
Ruzsel John N replied and resolved my issue very quickly...on Boxing Day! Excellent, prompt and courteous service. Much appreciated Ruzsel!
I contacted support and was pleased they were able to advise me on why images hadn't shown up yet. Thanks to Kenneth John M for the patience.
Anne was super helpful with all of my questions. She was understanding that I am a small business owner and still directed me to a helpful source so I could fix the problem I was having. She was awesome! Thank you.