Reviews (7,151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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Excellent response from Nick! He quickly installed the Yotpo widgets on our new theme, and got our reviews up and running.
Excellent app. One of the most useful apps on the App Store! It has helped increase sales and get several repeat customers. Very happy with the customer service. We've tried other apps and never managed to get customers to write any reviews. But with Yotpo, most customers respond to the reviews requests.
Yotpo is a great app to collect and showcase customer reviews. Plus, they're always updating and adding new features to make the software an even better value. And, on top of that, they have amazing customer service. Recently, I received a lot of help from James E. on chat support when I had to manually add Yotpo reviews back to my site after a theme update. James' customer service was top notch!
the support is amazing. Highly recommended app for reviews. Definitely more expensive than comparable apps but worth the extra dollars
Outstanding customer service! Great app. Thanks Steven for all your help!
Top service. Super helpful! I had a problem with the placement of the reviews and they persisted to help even though im still on a free plan. I will cerntainly consider upgrading since i know customer service is this good. Thanks .
Thank you for taking the time and effort to leave a review! We work hard to deliver the best service possible, and we’re glad to hear it's paying off.
Great app with professional staff ready to help in any situation. Highly recommend! Thank you very much and all the best for great team
I have been using Yotpo for over a year on my Volusion shopping cart site. I was extremely please to see that they where also working with Shopify. Now that they are approved with Google to supply Star Ratings - I can not see how any site that is serious about their marketing and getting more orders would use anything but Yotpo. Their service is fantastic.
We have used Yotpo for many years, I recently noticed in google search console that some of our pages couldn't be indexed, due to a coding issue.
After a bit of investigation we figured out the code did come from a Yotpo widget. After reaching out to Yotpo, John.G confirmed this was the case, recommended we upgraded to a newer Yotpo widget which would remove this issue. He even did this on our behalf.
Thanks for your help John.G on fixing this issue.
Turned it on and immediately got great response from our past customers, so the email interface must be just as simple to use as the back-end app. Unobtrusive, quick to load, can put it where you want it - no complaints here!