Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited June 23, 2021

This is such a great app and the support is AMAZING both times I have reached out for help! I have been using it for a number of years now and it has been a great addition to my store.

Babes & Kids
South Africa
About 4 years using the app
Edited September 11, 2021

Thanks Kenneth! I've always had such a great experience with the chat support folks. Really helpful when you're burning the midnight oil.

Mother Oxford
United States
About 4 years using the app
November 30, 2023

Rilu was great at assisting us with a request we had for our new website. The request was understood without too much back and forth and was completed in a reasonable amount of time. Great experience with the support team overall!

Cafuné Boutique
Canada
About 4 years using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

May 12, 2023

The person Rhenant was very fast and efficient in helping me out. He was so quick to respond and giving him 5 star ++++!

K Everyday
United States
About 4 years using the app
February 6, 2022

We recently installed a new theme on our shopify store. We had issues getting the reviews to display on any of our pages. We reached out and were immediately contacted to address the issue. Doner was quick, asked where we would like items to display and did the work very quickly. We could be happier with the service we received and are thrilled with Doners quick response and friendly service.

Primalvore
United States
About 4 years using the app
August 30, 2022

The rep I had Edilyn B really helped and guided my through the set up process for my site with Yotpo. I have had the app for sometime and never knew how to incorporate it into my site. Mosneaksshop.com

MoSneaks Shop Online
United States
About 4 years using the app
May 20, 2021

This app has been great for my little business. I reached out today to customer support for assistance and I was helped by Orly who immediately sorted everything I needed.
Great app and amazing customer service

Luxe Foliage
Australia
About 4 years using the app
Edited August 1, 2022

The customer service of Yotpo is awesome! Howell is the staff from support agent who helped me today. Nice and patient!

Vue Smart Glasses
United States
About 4 years using the app
Edited October 5, 2023

This app is very useful to our online store and the support we received from Kenn T and John G were very quick and useful.

Hola BB
Netherlands
About 4 years using the app
August 4, 2022

Loving it so far. The help-chat folks are so helpful. Thanks Djan!!! So thankful for your help today <3

Genkstasy
Australia
About 4 years using the app