Reviews (7,152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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We appreciate the technical support we got from Diane, yesterday! With these fixes, we are now enjoying Yotpo and discovering new possibilities that we were not aware of before. Thank you!!! Your help truly stands out since as of lately we have been left hanging by several other app providers.
Shout out to Ruszel J. today, for quick support and resolution! 1/8/24
Thank you for taking the time to leave a review. We're happy to hear you're up and running and seeing results!
Yotpo Customer support is awesome! Prompt, friendly and helped me resolve my tech issues in no time! Allen M is THE MAN!!!
Got helped to install review widgets on the new store theme, one of the support agents really did a good job to manually install them for me and explained what it's for. In the end, my new store looks professional and neat, thanks for her help.
I have just had the best customer service experience from Yotpo. I needed a few things done to move the reviews carousell, to show stars rating somewhere on products page, etc and it was done in a breeze by the support personnel. Helpful, pleasant, quick. Double thumbs up!
Updated on 30 Jan 2023: Shoutout to Edilyn for her help with the update to shopify 2.0! Thank you very much!
Re-updated on 11 Sept 2023: DanielP was a great help with support. Extremely fast and efficient, solved the matter within the hour. Great Service!
Great support through their chat. They work with you on any issues you might have. Also, easy to set up and configure.
Thank you for your review! Happy to hear our customer support team was able to help.
I used to like this app. After some issues, I reached out to try to figure it out, and the support has not been helpful at all. Very frustrating. I hope to find a replacement instead of using them.
Thank you for taking the time to leave a review. Please know that we completely understand your frustration and we apologize for the inconvenience. Our customer service rep has reached out to you several times to address any issues you've encountered. Please contact us again if you are experiencing any lingering problems.
Chicky Dee;s Gifts: https://shop.chickydee.com/
Awesome app!!
I connect Yotpo app like 2 months ago to my shopify website and I think is very useful and easy to use!
I think I need some more time to see the results but for now I'm quite happy with this new app!
Very happy with this app, we've used it for about 3 years. Easily gets customers to provide great feedback.
www.specialcelebration.com.au
Excellent App and support. Being able to collect customer reviews and have them published onto my website is a huge benefit. I look forward to taking advantages of many of the other services too. A simple to use interface, however there was always extremely helpful support team member available whenever I required any assistance. I can not rate them highly enough