Reviews (7,155)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

August 7, 2014

Awesome. Awesome. Awesome App! The support is top-notch & we have seen great increase in our volume due to adding reviews to our site. Great job.

juice. Nashville
United States
Over 5 years using the app
August 13, 2020

I started using the free version and then upgraded to paid when my store got too much traffic for the free plan. I have upgraded my theme a couple of times and the Yotpo team has been great in helping me modify the code to get ratings exactly where I wanted them, always in less than 24 hours. These guy rock!

Malo'o Racks
United States
Over 5 years using the app
September 9, 2019

No complaints whatsoever about Yotpo. Excellent app! Simple to use, looks great integrated on our site. Highly recommended.

Mighty Bright
United States
Over 5 years using the app
Yotpo replied September 18, 2019

Hey Mighty Bright, thank you for taking the time to leave us a review!

January 27, 2022

Vergian was patient, detailed, and super helpful! Our team has had such a great experience with all our Yotpo representatives.

Dagne Dover
United States
Over 5 years using the app
Edited July 18, 2024

Great help, had a little issue and sorted very fast. , thank you very much. Jann was very help thamk you

Personalised Gift Studio
United Kingdom
Over 5 years using the app
October 7, 2019

This application has definitely helped us sell more items, based off customer reviews. I was running out of emails every month to send, so I upgraded the plan to Growth 200, and then support team installed some snippets of code for us, to save us the time and the confusion. Great app and great support!

Garage Bagger Stereo
United States
Over 5 years using the app
Yotpo replied October 8, 2019

Hi there! Thank you so much for taking the time to write a review. Glad to hear you're seeing the benefits of Yotpo and our customer support team was able to get you up and running smoothly!

November 10, 2023

Very happy with Yotpo - I had some minor issues when I updated my theme. I really like the chat help because things can be resolved in real time. I chatted with Doner P. who was extremely helpful and took care of things perfectly!

Froli Systems
United States
Over 5 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

Edited December 20, 2022

Very user friendly for someone who is technically challenged its nice to have a responsive customer service via chat. I have already noticed more people using this and posting the pictures in their reviews. It's really easy to share to social media too. Nice Work. ;-)

Second encounter needing help Ronel was great and addressed my issue quickly. I just needed to update my token and reconnect to Facebook but he helped me do all of that.

Ruff Life Rescue Wear
United States
Over 5 years using the app
Edited June 13, 2022

Great customer service. We highly recommend this App! Rhemy R
was very responsive and he solved all of our questions. A+

Laguna Marble
United States
Over 5 years using the app
August 28, 2023

I have been using this app for years. However, I recently ran into a problem and John G was quick to help and get it fixed for me. I couldn't have asked for better service. Thanks!

We Got Character
United States
Over 5 years using the app