Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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I have been using this app for years. However, I recently ran into a problem and John G was quick to help and get it fixed for me. I couldn't have asked for better service. Thanks!
I utilize yotpo for my site reviews, and it’s been great. Being able to offer coupons in exchange for reviews has helped get customers to leave a review. I had to recently reach out to customer service because I changed my Shopify theme. Junalou was fantastic in getting my widgets back in order, and they were very quick to help me. I am so grateful for the positive experience!!
Thank you for your review. We're happy to hear you've had such a positive experience with our customer service.
Love this app. Incredibly easy to install :) We are also very happy with the technical support we receive from Yotpo team! They have been timely and courteous in response to our customization requests. Keep up the great work!
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UPDATE: Still going strong with Yopto. The support team has been incredibly responsive and we're VERY appreciative of their support!!!
Anne from Customer Support is an absolute superstar. She was able to help with my query of grouping reviews for product bundles with extreme efficiency and professionalism. Unprecedented CS, for a great Shopify app. Thank you once again Anne!
Thank you for leaving a review. We're pretty huge fans of our customer service team as well, and we'll definitely pass on your kind words to Anne.
Ruzsel j - he was a good help. thanks a lot.
Thanks for your feedback, we really appreciate it.
Jeorge helped me greatly in updating my site with the reviews badge after i updated my theme and it disappeared. He also helped me import reviews via the Yotpo template so i could add my Ebay reviews to my shopify site.
Great support! Thanks again guys!
Appreciate all of the quick help to resolve my issue! James nailed the problem and i can now move on.
Absolute stunning service by Joian Z from Yotpo support. I recently changed from the old Debut theme to the new Dawn theme and were having trouble to load the Yotpo widget again. Within a few minutes it was resolved. So re-assuring to have such excellent support for apps you pay for.
Have been using this app since we began with Shopify. There has never been an issue with it and their customer support team has been nice to work with! I believe that having these reviews have led to further sales from customers who see what others have to say.
James was very patient and was able to fix any issue I had with ease in a timely manner. Thanks James!