Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

October 23, 2023

Ruzsel j - he was a good help. thanks a lot.

The Essence of Tea
Hong Kong SAR
Over 5 years using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

Edited September 6, 2023

Jeorge helped me greatly in updating my site with the reviews badge after i updated my theme and it disappeared. He also helped me import reviews via the Yotpo template so i could add my Ebay reviews to my shopify site.
Great support! Thanks again guys!

Ladybugfeet Jewelry Designs
United States
Over 5 years using the app
July 15, 2022

Appreciate all of the quick help to resolve my issue! James nailed the problem and i can now move on.

GoofBoard
United States
Over 5 years using the app
July 20, 2023

Absolute stunning service by Joian Z from Yotpo support. I recently changed from the old Debut theme to the new Dawn theme and were having trouble to load the Yotpo widget again. Within a few minutes it was resolved. So re-assuring to have such excellent support for apps you pay for.

Aluminium Flanges-Pipe Furniture One Stop Shop
South Africa
Over 5 years using the app
Edited July 1, 2020

Have been using this app since we began with Shopify. There has never been an issue with it and their customer support team has been nice to work with! I believe that having these reviews have led to further sales from customers who see what others have to say.

Peace of Cloth
United States
Over 5 years using the app
March 23, 2023

James was very patient and was able to fix any issue I had with ease in a timely manner. Thanks James!

Dawna Marquette Jewelry
Canada
Over 5 years using the app
April 6, 2023

Very helpful. I did change apps and am no longer using, but good customer service until I did. Thank you.

Longevity Power
United States
Over 5 years using the app
Edited August 8, 2023

Yotpo works great, and any issues we had were quickly resolved by the team. I just had more things I needed help with, and Ronel R was able to help me out. He kept me in the loop with updates, and we had a meeting to discuss my issues. He was incredibly helpful.

Adesso Man
Canada
Over 5 years using the app
Edited June 24, 2023

Outstanding and patient customer service chat support agent! John B. is very knowledgeable and helped me super fast and efficiently!

MIRACLE BODY NUTRITION
United States
Over 5 years using the app
Edited March 7, 2019

Recently installed this app for my Shopify store. The free element as everyone knows is very limited. However, once I upgraded I needed the advice of the 'Yotpo Growth Support Hero' .. Literally unbelievable level of service, help and recommendations. Well done Yotpo and well done Yotpo Growth Support Hero 'Jaypee' ...., If every company could take a leaf from your book the world would be an easier place to navigate.

FINE & WILD
United Kingdom
Over 5 years using the app