Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 26, 2020

We've used this app for product reviews and love it. It drives so much traffic back to our store with email review requests, i'd recommend giving it a try.

Mulberry & Grand
United States
Over 5 years using the app
Edited April 27, 2023

We are very happy with the customer service. Very helpful and available, they resolved an issue with personal support. I recommend the app as a review system

Tea Repertoire London
Switzerland
Over 5 years using the app
August 26, 2020

Josephine E. was amazing in helping to get our widget and SEO pages working within hours of the request for help. Great app and service that really improves conversions - thank you!

Bee Natural
Australia
Over 5 years using the app
Yotpo replied September 23, 2020

Thank you for taking the time to leave a review! We're happy you had such a positive experience with our customer service. We'll definitely let Josephine know!

Edited January 7, 2023

Thank your for help Rhenant. Youre the best! your help was truly the best. I had least 8 different issues, and we fixed all. Thank you!

Joy Love Dolls
Finland
Over 5 years using the app
Yotpo replied October 28, 2019

Hi there, thanks for leaving a review. We really appreciate your feedback and are happy to hear you're enjoying Yotpo!

November 22, 2014

The app itself works very well. Even the free version came with enough basics that were easy to install and use.

Cow Art and More
United States
Over 5 years using the app
July 24, 2023

Warly S took the time to really help me. He fixed all my issues with the widget and was VERY patience. Amazing customer service! I cannot say enough good things. Thank you!

One Blushing Bride Custom Wedding Veils
United States
Over 5 years using the app
August 23, 2017

One of our all-time favorite apps. Yotpo helps us track and organize customer feedback and utilize it to make our store better for our customers. Looks great on our site, super easy to use and EXTREMELY helpful.

Elevated Vaping
United States
Over 5 years using the app
November 11, 2022

FIVE STARS! Thank you for the very quick and efficient support to make the reviews visible on the new theme!

inSync design
Australia
Over 5 years using the app
September 9, 2019

Very happy with Yotpo! Easy to implement and if you have any issues or changes to make, their customer service is very helpful.

Benji Sleep
Canada
Over 5 years using the app
Yotpo replied September 18, 2019

Thanks for the awesome review, Benji Sleep!

Edited December 21, 2021

The customer service team is so helpful! My last experience with Nick was superb! he helped me with every single question. Would definitely recommend!

Kloset Heist
United States
Over 5 years using the app