Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

June 25, 2022

Yotpo is great and a big thanks Alan M for your quick and knowledgeable advice! Highly recommend for ecom stores.

Plane Pal
Australia
Over 4 years using the app
August 26, 2021

I had an enquiry about adding reviews to my product page and Ed (support agent) was very helpful and sorted the issue out for me extremely quickly.

LOVE LIGA
United Kingdom
Over 4 years using the app
Edited July 26, 2018

Nice app, real easy setup and integration, highly recommended. Also customer support is really really good. I'm really satisfied

Vapeandoando
Mexico
Over 4 years using the app
October 20, 2022

Rhemy R was very helpful and he fixed all my issues! They spent a lot of time making sure everything worked correctly. Thank you

RD Alchemy
United States
Over 4 years using the app
April 2, 2023

Thanks guys, support very helpful as always. Really good to have star ratings for products and social proof

Glam Jams Kapiti
New Zealand
Over 4 years using the app
May 30, 2024

Doner was great helping me resolving my issue asap. i am loving the app so far. weldone

SOOSLICK
United States
9 months using the app
Yotpo replied June 7, 2024

Thank you for sharing your thoughts with us!

March 24, 2019

Nice and easy to use for customers & myself on the back end. Support is very fast too. I love that it's got a free version. Thank you!

Sea Spell
Australia
Over 4 years using the app
Yotpo replied March 27, 2019

Hey Sea Spell, thank you for your feedback! We are glad to hear that you are happy with the Yotpo service.

March 19, 2021

I use this app to collect my reviews, the tutorial for manual installation where easy to follow. I also had some trouble installing the stars and Yotpo were quick to help and respond with a script!

Victoria von Stein Ltd
United Kingdom
Over 4 years using the app
Edited May 15, 2016

Have to say Yotpo is truly our best on site app.. I believe the customers like/read/trust the reviews. Their customer service is top notch, I actually just submitted a ticket on a minor issue, and Gary wrote me back on a Sunday morning, and is handling it now. The ease of customizing the after purchase emails is fantastic, any idiot can do it... i am proof. The free service is great i am sure, but the premium is so worth it. They really are fantastic.

Ron

Thebuffalowool Co
United States
Over 4 years using the app
June 22, 2022

It is a great app, We had a theme change and Orly from customer services immediately sorted everything out for us. Thanks Orly, Thanks Yotpo

LATELITA
United Kingdom
Over 4 years using the app