Reviews (7,151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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I couldn't get my Yotpo reviews to show on my new theme - Albert V resolved this for me - Thank you!
Yotpo is probably the single most important app to add to your site. It does everything as advertised and is very flexible in matching the design of your site. Whats more Lucy and the gang offer exceptional customer service.
Thanks Yotpo.
Incredible app - it really gives my customers confidence when they see the star ratings and the reviews. And the support Yotpo provides any time I have a question is honestly 2nd to none. Amazing!
After using YotPo for more than 5 years, we discovered a gap in which no emails were being sent to our customers for more than a two-week period. We were not over our Order Limit during this period. Tried to reach out to YotPo, and began chat with customer service representative. One hour and twenty minutes later, they were still not understanding the issue, and seemed to have little knowledge of their system (at one point, they said that we just created our account "yesterday"). Gave up speaking to them, tried to use the "Contact Support" form and the form did not do anything when you click "Submit". Another customer support representative reached out to us quickly via email, and was able to resolve the issue. We understand that mistakes and glitches can happen, and will keep YotPo in high regard due to the way they responded to the problem, and corrected the errors.
Today I contacted support because our reviews at fajascolombiansale.com were not displaying correctly after a modification on our end. Joian Z helped me and solved the issue super fast! Thank you for the great customer support.
Brilliant Service from Yotpo. They helped me with installing the code quickly and it was easy to get contact them. The support was excellent. Well done :-)
This app is amazing and so is the customer service. I am so happy that I found this great app. Having reviews can make or break an online business.
Hi there! Thank you so much for leaving a review, we're happy to hear you're enjoying Yotpo and seeing the value.
Ahh, Nick was brilliant. Thank you Nick and Yotpo! My reviews we not showing up on the backend and Nick talked me that issue AND THEN went above and beyond to solve my other issue of reviews not showing up on my website. Extremely helpful and listened to what I was trying to do and fixed it all very efficiently and professionally. Thank you agian.
We appreciate your feedback, thank you!
This app is fantastic! We've enjoyed all of the features and benefits and love seeing our customer's feedback since 2014. We recently experienced a slight issue and Josephine in tech support handled it swiftly and all was great again. Thanks so much for a great product.
Thanks so much for the great review, All Things O'Natural! So happy to hear our support team is meeting the mark when it comes to giving the customers the help they need!
A great app, really helpful staff with fast feedback to help answer problems. My only thing that I would like to see added to the service is the ability to create a QR code to request reviews. This is something that would be helpful for immediate feedback on orders and products.