Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited June 28, 2022

The Yotpo app and the people that support it are all 5 Stars! Always works, my customers respond well and it improves the conversions. Thank you Yotpo Team. Thank you Nick S.

Racing Additives
United States
Over 4 years using the app
Yotpo replied October 28, 2019

Hi there! Thank you for taking the time to leave a review. Happy to hear you're seeing the benefits of Yotpo and looking forward to growing with you.

Edited October 27, 2023

The App does everything I need for my Onlineshop and even if I have special wishes concerning the functionality or the layout the Yotpo support, like Manny, is always there to help me in a quick and very friendly way.

Today Allant M. was very helpful and quick in moving the review bar on my homepage. Such a great and really helpful support! My full five stars recommendation!

Today another request was solved very quickly by Nick. :-)

John G. helped in October 2023. He did a great and quick job updating all widgets on my site. Very positive communication! Fully recommended :-) 5 stars!

|c|o|l|o|u|r| of the day®
Germany
Over 4 years using the app
July 3, 2023

Warly helped me a lot! Thank you!
Warly helped me a lot! Thank you!
Warly helped me a lot! Thank you!

UFQaviation
China
Over 4 years using the app
Edited June 28, 2024

Doner P was a great help in getting set up! All of my questions were answered and I was able to get our systems aligned.

Updated 9.20.23: John B was an incredible help and quickly assisted me in making a few customizations and optimizations to my emails. Thanks so much!

Updated 6.28.24 Arven was great help!

LBE Design
United States
Over 4 years using the app
March 6, 2015

I've been using Yotpo for a few weeks now and love how it functions. Yotpo makes it so easy to solicit reviews from my customers and I have quickly increased my social proof. I will continue to use Yotpo indefinitely.

Morrow Sports
United States
Over 4 years using the app
December 27, 2021

James fixed me "star ranking" problem within a minute! I reached out, was immediately linked with an on-line agent - and viola! Issue gone! Thank you YOTPO and James!

MassageChairsGiveBack.com
United States
Over 4 years using the app
May 12, 2021

The app works very well especially for someone like me who cant code. Their customer support is amazing. They provide instant solutions and are ready to help you through their simple chatbox. Noren today helped me place the rating carousal on my website which I was struggling to do on my own. She also created an extra tile so that I can easily adjust it on my own in the future. Thanks so much, Yotpo & the team.

ISAK
India
Over 4 years using the app
August 24, 2015

The App is great. I used it when my store was a WooCommerce store. I recently changed to a Shopify store. The migration of my existing reviews was done quite easily with some wonderful help from the Yotpo team.

The Premium Plan is a little expensive which is a pity.

Bottel
United Kingdom
Over 4 years using the app
January 12, 2018

I was struggling to get Yotpo on my Shopify store. Dana Shamir helped me out by downloading it and transfering all of my previous customer reviews to the new app. I am so glad they could do this quickly. Glad to be using Yotpo!

Eupterrae
United States
Over 4 years using the app
October 4, 2020

first of all, without knowing anything about code, i was able to add the Yotpo widgets onto my website and make it look great, which shows how well done it is. An update of my theme created havoc on my website and Josephine immediately came to the rescue and fixed everything for me. Amazing customer service!!!

Nyet Jewelry
United States
Over 4 years using the app