Reviews (7,155)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

August 23, 2017

One of our all-time favorite apps. Yotpo helps us track and organize customer feedback and utilize it to make our store better for our customers. Looks great on our site, super easy to use and EXTREMELY helpful.

Elevated Vaping
United States
Over 5 years using the app
November 11, 2022

FIVE STARS! Thank you for the very quick and efficient support to make the reviews visible on the new theme!

inSync design
Australia
Over 5 years using the app
September 9, 2019

Very happy with Yotpo! Easy to implement and if you have any issues or changes to make, their customer service is very helpful.

Benji Sleep
Canada
Over 5 years using the app
Yotpo replied September 18, 2019

Thanks for the awesome review, Benji Sleep!

Edited December 21, 2021

The customer service team is so helpful! My last experience with Nick was superb! he helped me with every single question. Would definitely recommend!

Kloset Heist
United States
Over 5 years using the app
August 22, 2018

Great app, lots of great features; reviews tab, facebook linking, notifications for new reviews, works really well and the support has been excellent. Many thanks Yonathan for responding to my queries so quickly. I would definitely recommend this app!

Happy Mama Organics
Australia
Over 5 years using the app
September 28, 2013

seamless installation and great interface. i tried quite a few rating widgets and this is the best!

The Little Link Cufflinks | Cufflinks for Every Occasion
Singapore
Over 5 years using the app
October 21, 2022

Very well thought out and executed app. Customer service is fast, efficient and excellent. Especially Ronel R who helped me reinstall the widget. Thank you!

Compact Camping Concepts
United States
About 5 years using the app
Edited May 1, 2018

I am really happy with the Yotpo app. We now have almost 300 reviews on our site. I have found the Yotpo customer support to be very helpful too. Highly recommended.

Time To Dress Up
United Kingdom
About 5 years using the app
October 17, 2019

We are a startup and are using Yotpo for our customer reviews. This app is great and very easy to use. Their support staff is very helpful and has always responded to our requests quickly. Would highly recommend!

SheBird
United States
About 5 years using the app
Yotpo replied October 28, 2019

Thank you so much for taking the time to leave a review - we really appreciate it & are happy to hear our customer support team is hitting the mark!

January 16, 2017

Great app and highly useful for our website.

Outsourcesol
United States
About 5 years using the app