Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 4, 2021

Excellent customer service : got my issue sold in a very speedy time even though it was during the holiday seasons. Manny went over the requested changes and provided a stellar proactive response. Love it !

Institut Katharos
France
About 5 years using the app
Yotpo replied January 6, 2021

Thanks for leaving a review, happy to hear that your issues have been resolved and you're up and running.

May 4, 2021

Great experience and support so far. Gimbert assist to make sure that everything was set up correctly to take advantage of all the features.

Plantation Blue Coffee
United States
About 5 years using the app
July 7, 2020

They were very attentive as I transferred reviews from my old theme to new theme. Sometimes response to emails within 5 minutes and problem fixed. looking great although I wish their logo didn't have to show on my webpage.

LoveStock
United States
About 5 years using the app
May 8, 2015

Easy to install and I love the email after purchase feature. Thank you Yotpo!

le faire
Australia
About 5 years using the app
May 11, 2015

One of my favourite apps in the app store. Easy to set up and get started. Having emails sent after orders requesting reviews has resulted in a large number of reviews for our website. Yotpo also offers excellent customer service. Highly recommended.

Koala Logic
Canada
About 5 years using the app
January 10, 2015

Simple to use, looks great - we recommend this site to all our clients. kim at http://echic.com.au

Bhavana Apparel
Australia
About 5 years using the app
June 27, 2023

Awesome support experience with Allen M, I had an issue with display on my site and was bracing for a soulless and ultimately frustrating experience with an AI bot when i opened the chat, but I got a real person and he sorted everything right away - bliss!

Superlove Merino UK
United Kingdom
About 5 years using the app
August 24, 2017

Really like this app, it's so useful and intuitive. Our customers find it easy to leave reviews on our website www.bullbrand.co.uk

Bullbrand 3
United Kingdom
About 5 years using the app
March 17, 2021

Great customer service! Thank you Junalou for all your help updating my theme. Quick response and update.

Chickenmash Farm
United States
About 5 years using the app
December 27, 2022

Its geat to have quick support whenever you want to customise some features. Simoun Francis was of great help - quick and responsive. Its always a pleasure to contact them and get quick feedback.
Great apps from Yotpo and a great team.
Love you guys!
Helen

Nastelle
Romania
About 5 years using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.