Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

March 1, 2023

Its a great product and the support is always spot on. Donner P was extremely helpful and I was able to complete the task I was asking them for help.

We love the product, have used it for years, and it serves us well.

Bella Vado Extra Virgin Avocado Oil
United States
Over 4 years using the app
Yotpo replied March 9, 2023

Thank you for sharing your thoughts with us!

August 17, 2023

Professional and speedy service from John B! Provided me with both text and image instructions to solve the issue.

TB-500.com
United States
Over 4 years using the app
April 28, 2020

Great product and great customer service, thanks to Caroline for the quick response in answering my questions.

Anna and Sarah
United States
Over 4 years using the app
February 20, 2022

Kenneth John M is literally the best so helpful and clearly an absolute expert. such a credit to yotpo, got everything integrated and customised with ease

Teddy Maximus
United Kingdom
Over 4 years using the app
February 27, 2014

This app is excellent! Easily installed and immediately impactful!

Ottawa Gifts and Gift Baskets Concierge - Givopoly
Canada
Over 4 years using the app
December 31, 2019

I absolutely love this app and the customer service. Thank you so much for responding quickly to my issues and during the holiday season. I did not expect to hear back until after Christmas!!!

Tiny Tot Prop Shop Inc.
Canada
Over 4 years using the app
Yotpo replied January 19, 2020

Thank you so much for taking the time to leave a review! Our customer support team is always happy to help- even during the holidays!

August 14, 2013

What a great tool! love that these reviews are verified by buyers, so it's honest reporting!

Madison & Mulholland Collection
United States
Over 4 years using the app
Edited May 4, 2023

Looking for a good Review on your product page? --> Highly recommend Yotpo Review app, they have the best customer support! also I worked with ALLEN M. l on the customer service, he was suuuuper helpful, thanks a lot

NatureGlitz
Austria
Over 4 years using the app
June 25, 2022

Yotpo is great and a big thanks Alan M for your quick and knowledgeable advice! Highly recommend for ecom stores.

Plane Pal
Australia
Over 4 years using the app
August 26, 2021

I had an enquiry about adding reviews to my product page and Ed (support agent) was very helpful and sorted the issue out for me extremely quickly.

LOVE LIGA
United Kingdom
Over 4 years using the app