Reviews (7,155)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited April 29, 2020

As a small e-commerce business, Yotpo has been an amazing tool for us over the last few years to collect verified customer reviews easily. Their support team has always been super helpful & we appreciate how accommodating they've been in helping us navigate the best route to elevate our business. :)

Yourlixir
United States
About 5 years using the app
February 27, 2014

Support is great and so is the app itself. Check it out on my site.

My Pleasure Box
United States
About 5 years using the app
June 8, 2021

Great app, it is very easy to use app that works perfectly for us as a small business. Allows for easy communications with buyers.

tommasobikes
United States
About 5 years using the app
Edited June 21, 2023

Warly S is really helpful and patient. He helped me how to install star rating. im so extremely happy to find this app.

Lashes4today
United States
About 5 years using the app
Edited June 25, 2021

Junalou was super helpful and patient with all the problems I had. I had some problems with uploading reviews onto my site and she really took the time to make sure everything went through and smoothly!

QWIN
United States
About 5 years using the app
November 25, 2021

Easy to use review system and it looks good. The support for helping me to fix any issues has also been excellent. I would recommend this review app.

Shore Ride
United Kingdom
About 5 years using the app
August 27, 2021

Sheen supported us in setting up our reviews widgets on our website via the online chat support. 10/10 service and a great product to have integrated on our website.

BBQ Creations
Australia
About 5 years using the app
Edited November 9, 2021

Very useful app to collect reviews. Also great customer service! It really helped us build trust with our customers and potential customers. Contacted customer service on several occasions and they are super quick in resolving any issues. A special thank to Mark Oliver for all his help!

Lost in Samsara
United Kingdom
About 5 years using the app
Yotpo replied November 4, 2019

Thank you so much for taking the time to leave a review, happy to hear our customer support team is hitting the mark!

November 15, 2021

A most excellent app that I've been using for years. Their support is always helpful and I'm sure this app drives more sales for us.

So You Want to Write?
Canada
About 5 years using the app
August 22, 2022

he fixed my problem with app embedding I changed my shopify theme recently and couldn't see or add new reviews. He was able to create the widget and solve the issue!! thank you!

Taste Kaleidoscope
Australia
About 5 years using the app