Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited October 22, 2024

I needed to migrate reviews from an old reviews app to Yotpo. I couldn't believe how quickly customer support helped me out with this. Excellent communication. Thanks Paul! I am updating my review to include a shoutout for Eduardo R -- thanks for your help and the amazing customer service! The Yotpo integration to our new theme worked really smoothly!

Updating to add a shoutout to Reymon Alvero for the help today!

ColoradoCool Apparel
United States
About 5 years using the app
July 4, 2014

Very good app, amazing features you get for free!

War History Online T-Shirt Store
United States
About 5 years using the app
August 31, 2022

Simoun was very helpful. Customer service is very good. Yotpo has been very useful. I am just getting to learn more about how this app works.

Silk Takuyo
United States
About 5 years using the app
April 18, 2013

Great. Very helpful resource for customers.

Smokeless Smoking - Electronic Cigarettes
United States
About 5 years using the app
March 21, 2021

Always great service! I reached out to customer service to resolve a review publishing error. Not only did they resolve the issue, they improved my site by relocating my star rating. Thanks Manny for the extra help and fast service!!!

Fresh Home + Kitchen
United States
About 5 years using the app
June 21, 2023

We've been using Yotpo for some years. Always happy with the great & professional service they provide. Helpful with any issues... 'John G.' recently solved a coding feature we wanted changing on our homepage quickly & smoothly.

Peak Supps
United Kingdom
About 5 years using the app
Edited September 28, 2023

Thanks to Rhenant we had concerns in the code, but she solved it quickly and we are satisfied with the result.

Ultra Seller Shoes
United States
About 5 years using the app
March 9, 2021

I recently updated my theme and my Yotpo reviews disappeared, I contacted support for help and I immediate receive an email with my ticket number, 10 minutes later I receive another email from Sheen letting me know the issue was been resolve and that my Yotpo reviews were back in my store! Kuddos Sheen thank you so much for you help!

Stylish Rack
United States
About 5 years using the app
April 17, 2023

YOTPO Daniel in chat was very quick and helpful in resolving my issue! We have had very good results with this app.

Winner's Meats
United States
About 5 years using the app
May 29, 2018

Great support and ease of use.

Froghollow
United States
About 5 years using the app