Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

September 18, 2022

app works well and is easy to set up, customer service always friendly and helpful Djan helped me fix my social media connection issue. Thank you.

Daring Diva Australia
Australia
About 5 years using the app
Edited July 6, 2024

Ruzsel J came to my rescue today. On a Saturday! Fixed my issue in as short a time as possible. The Yotpo support system is the GOAT of DTC

Bossy Cosmetics Inc
United States
About 5 years using the app
Yotpo replied September 13, 2020

Thank you for your review! We're happy to hear you're enjoying Yotpo.

May 8, 2022

I received excellent assistance from Daniel on their customer care team. He promptly assisted me in integrating the app to our store and with any other questions I had.

TWOOBS
Australia
About 5 years using the app
Edited October 22, 2024

I needed to migrate reviews from an old reviews app to Yotpo. I couldn't believe how quickly customer support helped me out with this. Excellent communication. Thanks Paul! I am updating my review to include a shoutout for Eduardo R -- thanks for your help and the amazing customer service! The Yotpo integration to our new theme worked really smoothly!

Updating to add a shoutout to Reymon Alvero for the help today!

ColoradoCool Apparel
United States
About 5 years using the app
Edited January 17, 2018

Dana help me install product reviews into my new Shopify theme. It was super easy and works exactly how I want it!

Lord Vaper Pens
United States
About 5 years using the app
July 4, 2014

Very good app, amazing features you get for free!

War History Online T-Shirt Store
United States
About 5 years using the app
August 31, 2022

Simoun was very helpful. Customer service is very good. Yotpo has been very useful. I am just getting to learn more about how this app works.

Silk Takuyo
United States
About 5 years using the app
April 18, 2013

Great. Very helpful resource for customers.

Smokeless Smoking - Electronic Cigarettes
United States
About 5 years using the app
March 21, 2021

Always great service! I reached out to customer service to resolve a review publishing error. Not only did they resolve the issue, they improved my site by relocating my star rating. Thanks Manny for the extra help and fast service!!!

Fresh Home + Kitchen
United States
About 5 years using the app
June 21, 2023

We've been using Yotpo for some years. Always happy with the great & professional service they provide. Helpful with any issues... 'John G.' recently solved a coding feature we wanted changing on our homepage quickly & smoothly.

Peak Supps
United Kingdom
About 5 years using the app