Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

April 4, 2022

James from Yotpo replied super quick on a SUNDAY! really recommended. I've been using Yotpo for a few years and only now I've managed to understand some new benefits I didnt know about

Remilia Hair
United States
About 3 years using the app
November 17, 2022

Super easy to use. Ran into an issue with my reviews not showing and Eunice had it sorted out for me in just a few minutes.

Savvy Shop Co.
United States
About 3 years using the app
December 4, 2023

Joian Z, has always helped me out configuring and updating things around when I feel lost. TY Yotpo Support.

Team Liquid
United States
About 3 years using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

October 22, 2023

Very helpful and the support team was able to remedy our issue quickly. Thank you!

Griffin Remedy
United States
About 3 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

March 7, 2022

Have yet to install this app, but just wanted to say Ronel R. was a big help in the process! He answered every question with a clear understanding and resolved some concerns I had. Thanks!

Junk Food Clothing
United States
About 3 years using the app
July 14, 2022

I got a lot of help from Reinier D. They helped me with some issues we were seeing of the products not showing reviews. Very helpful and patient!

ANDI
United States
About 3 years using the app
Edited March 7, 2024

Excelente atención de soporte, resolvieron el tema en cuestión de horas. Estamos muy contentos con esta app y su servicio al cliente.

Vinos El Cielo
Mexico
About 3 years using the app
November 1, 2023

I needed some technical help today, and Ruzsel J was awesome! They found and fixed the issue super fast. Thanks for being so kind and helpful, Ruzsel!

Be Kind Vibes
United States
About 3 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

December 28, 2023

Rhenant is truly exceptional! His patience and assistance were invaluable in resolving the issue. I highly appreciate his outstanding support.

GRAY MATTERS
United States
About 3 years using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

October 25, 2023

I worked for a couple hours trying to troubleshoot my own issue with product reviews being listed incorrectly on my website and product listings. I finally caved in and reached out to Yotpo support and was connected with Doner P. and they were able to assist me with fixing my review visibility and also importing my manual reviews as well. Thank you so much for being patient and knowledgeable to resolve my problems. Highly recommended!

Black Lavish Essentials
United States
About 3 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!