Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 2, 2018

We have been staying with Yotpo since the beginning, it's a very robust system and we are very happy with it still. Features are awesome, it's very easy to use and functional, and customer service is amazing. High fives!

Thesisbeauty
United States
About 5 years using the app
May 17, 2013

Brilliant! Seriously!.
We installed this app on our site and it was simple, easy to use and effective. Our customers love it, as it gives those who have purchased a real opportunity to provide feedback on their purchase. Those wishing to buy can also access the information to decide whether they want to proceed.

What we liked most was the level of support provided. Amazing. These guys are quick, efficient and happy to help sort out any issues or answer any questions. Do yourself a big favor and install this app. If the day comes where it costs a small sum it will still be worth it. Great job Yotpo!

www.socksforliving.com.au
Australia
About 5 years using the app
October 23, 2019

App works great and as advertised, exceptional customer service. They are super responsive whenever I need help.

AWAKN
United States
About 5 years using the app
Yotpo replied October 28, 2019

We're so happy to hear it! Thank you for taking the time to leave a review, we're so glad our support team was able to help.

January 4, 2021

Excellent customer service : got my issue sold in a very speedy time even though it was during the holiday seasons. Manny went over the requested changes and provided a stellar proactive response. Love it !

Institut Katharos
France
About 5 years using the app
Yotpo replied January 6, 2021

Thanks for leaving a review, happy to hear that your issues have been resolved and you're up and running.

May 4, 2021

Great experience and support so far. Gimbert assist to make sure that everything was set up correctly to take advantage of all the features.

Plantation Blue Coffee
United States
About 5 years using the app
September 24, 2019

Their support team is very responsive and turns around our issues quickly. Thank you for all the help, Yotpo!

Peace Out Inc
United States
About 5 years using the app
Yotpo replied October 6, 2019

Hi there! Thank you so much for taking the time to write a review. Glad to hear we're hitting the mark on customer support and you're enjoying Yotpo!

July 7, 2020

They were very attentive as I transferred reviews from my old theme to new theme. Sometimes response to emails within 5 minutes and problem fixed. looking great although I wish their logo didn't have to show on my webpage.

LoveStock
United States
About 5 years using the app
May 8, 2015

Easy to install and I love the email after purchase feature. Thank you Yotpo!

le faire
Australia
About 5 years using the app
May 11, 2015

One of my favourite apps in the app store. Easy to set up and get started. Having emails sent after orders requesting reviews has resulted in a large number of reviews for our website. Yotpo also offers excellent customer service. Highly recommended.

Koala Logic
Canada
About 5 years using the app
January 10, 2015

Simple to use, looks great - we recommend this site to all our clients. kim at http://echic.com.au

Bhavana Apparel
Australia
About 5 years using the app