Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

May 4, 2021

Great experience and support so far. Gimbert assist to make sure that everything was set up correctly to take advantage of all the features.

Plantation Blue Coffee
United States
About 5 years using the app
September 24, 2019

Their support team is very responsive and turns around our issues quickly. Thank you for all the help, Yotpo!

Peace Out Inc
United States
About 5 years using the app
Yotpo replied October 6, 2019

Hi there! Thank you so much for taking the time to write a review. Glad to hear we're hitting the mark on customer support and you're enjoying Yotpo!

July 7, 2020

They were very attentive as I transferred reviews from my old theme to new theme. Sometimes response to emails within 5 minutes and problem fixed. looking great although I wish their logo didn't have to show on my webpage.

LoveStock
United States
About 5 years using the app
May 8, 2015

Easy to install and I love the email after purchase feature. Thank you Yotpo!

le faire
Australia
About 5 years using the app
May 11, 2015

One of my favourite apps in the app store. Easy to set up and get started. Having emails sent after orders requesting reviews has resulted in a large number of reviews for our website. Yotpo also offers excellent customer service. Highly recommended.

Koala Logic
Canada
About 5 years using the app
January 10, 2015

Simple to use, looks great - we recommend this site to all our clients. kim at http://echic.com.au

Bhavana Apparel
Australia
About 5 years using the app
April 10, 2023

Warly S., a Yotpo customer service agent, was a tremendous help and installed the new Reviews Widget 3.0 on our website for me. Also, stayed on the Chat to resolve a few other requests and quickly answered my many questions. I look forward to trying out the new widget & getting more 5 star customer reviews!

Masami
United States
About 5 years using the app
June 27, 2023

Awesome support experience with Allen M, I had an issue with display on my site and was bracing for a soulless and ultimately frustrating experience with an AI bot when i opened the chat, but I got a real person and he sorted everything right away - bliss!

Superlove Merino UK
United Kingdom
About 5 years using the app
August 24, 2017

Really like this app, it's so useful and intuitive. Our customers find it easy to leave reviews on our website www.bullbrand.co.uk

Bullbrand 3
United Kingdom
About 5 years using the app
March 17, 2021

Great customer service! Thank you Junalou for all your help updating my theme. Quick response and update.

Chickenmash Farm
United States
About 5 years using the app