Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

July 29, 2021

App is a great help to let the customers know the store's credibility. You'll get the support you need. Thank you Orly! You've not just helped us reinstall the app but you have also educated us. Kudos!

Androo's Art
United States
Over 4 years using the app
July 20, 2020

Awesome custom service, Leizel was super helpful and our issue was resolved in less than 24h ! Thank you so much

Elia Lingerie
France
Over 4 years using the app
December 26, 2020

Great way to get easily reviews from customers. Diane helped greatly with updating widget. Was very patient.

BAABS Beauty
United States
Over 4 years using the app
Yotpo replied December 27, 2020

Thank you for leaving a review. Happy to hear you're enjoying using Yotpo!

November 20, 2023

great

MatchaOishii
Netherlands
Over 4 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

July 24, 2020

Clean review app - Great support that goes out of their way to help with CSS & HTML - A lot of add-ons that drive up pricing, however, reviews are a great consumer confidence builder and it feels worth it at scale.

Crafted Energy
United States
Over 4 years using the app
Edited November 22, 2022

Great app, and makes it that much better when you get excellent service. Rhenant helped me so quickly and efficiently! Thank you, keep it up.

Moxie
South Africa
Over 4 years using the app
March 13, 2022

My online experience was super helpful. It took minutes to solve the problem and would highly recommend.

Ona Chan Jewelry
United States
Over 4 years using the app
February 24, 2022

Great service from Yotpo James Albert V, very helpful, solved my problems. Thank you so much James

Heppi
Australia
Over 4 years using the app
May 13, 2021

Marry Ann was very helpful with setting up my reviews. Would definitely recommend this app just because of the customer service she provided!

3Z Dental
Canada
Over 4 years using the app
December 27, 2022

Good working app with great customer service. Rhenant helped me quick with adding the review carousel to our Shopify homepage. Thanks for that!

Natural High Surfshop
Netherlands
Over 4 years using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!