Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited September 28, 2023

Thanks to Rhenant we had concerns in the code, but she solved it quickly and we are satisfied with the result.

Ultra Seller Shoes
United States
About 5 years using the app
April 17, 2023

YOTPO Daniel in chat was very quick and helpful in resolving my issue! We have had very good results with this app.

Winner's Meats
United States
About 5 years using the app
May 29, 2018

Great support and ease of use.

Froghollow
United States
About 5 years using the app
April 1, 2021

We have been using this app since first launched our store and it is absolutely awesome! Their customer service team is amazing. Manny is such a great resource that truly cares about the customer experience. He is very quick at responding and truly has made our experience extremely pleasant. I highly recommend!

FLYTE
United States
About 5 years using the app
Yotpo replied April 4, 2021

We really appreciate your taking the time to leave this positive review. We're to hear that you had such a positive experience with our customer service.

February 1, 2023

Allen from Yotpo was super helpful and quick. Sorted the issue within minutes . Really great service , no hanging around chatting with bots !

Powderhoundlondon
United Kingdom
About 5 years using the app
Yotpo replied February 2, 2023

Thank you for sharing your thoughts with us!

September 18, 2019

Bernard spent almost 30 minutes helping me with coding on the site for reviews! I greatly appreciate it, Bernard!

NEO Garage
United States
About 5 years using the app
Yotpo replied October 4, 2019

Happy to hear we were able to help! Thanks for taking the time to leave a review, we really appreciate it.

December 10, 2019

Amazing tech support. Paulo not only helped me solve my issue in less than 24 hours, but he also made suggestions to improve my product pages. Thank you!

KPOP Foods
United States
About 5 years using the app
June 8, 2021

The Yotpo support team was responsive and quick to resolve my issue. Amazing experience from start to finish.

Linens And Hutch
United States
About 5 years using the app
May 9, 2015

We have only just started using the app, but we like the ease of it so far. Customers seem to respond to it well.

Signs by SalaGraphics
United States
About 5 years using the app
September 17, 2019

Great app for customer reviews, enchanced search results and outstanding customer service! One key app for any merchant looking for growing

Spey Brothers
Finland
About 5 years using the app
Yotpo replied September 18, 2019

Thanks for the awesome recommendation, Spey Brothers!