Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

March 17, 2021

Great customer service! Thank you Junalou for all your help updating my theme. Quick response and update.

Chickenmash Farm
United States
About 5 years using the app
June 9, 2021

Customer service is fast and hassle free. The service is smooth and straightforward. My advisor was helpful.

WOLACO
United States
About 5 years using the app
December 27, 2022

Its geat to have quick support whenever you want to customise some features. Simoun Francis was of great help - quick and responsive. Its always a pleasure to contact them and get quick feedback.
Great apps from Yotpo and a great team.
Love you guys!
Helen

Nastelle
Romania
About 5 years using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

September 18, 2022

app works well and is easy to set up, customer service always friendly and helpful Djan helped me fix my social media connection issue. Thank you.

Daring Diva Australia
Australia
About 5 years using the app
Edited July 6, 2024

Ruzsel J came to my rescue today. On a Saturday! Fixed my issue in as short a time as possible. The Yotpo support system is the GOAT of DTC

Bossy Cosmetics Inc
United States
About 5 years using the app
Yotpo replied September 13, 2020

Thank you for your review! We're happy to hear you're enjoying Yotpo.

Edited October 22, 2024

I needed to migrate reviews from an old reviews app to Yotpo. I couldn't believe how quickly customer support helped me out with this. Excellent communication. Thanks Paul! I am updating my review to include a shoutout for Eduardo R -- thanks for your help and the amazing customer service! The Yotpo integration to our new theme worked really smoothly!

Updating to add a shoutout to Reymon Alvero for the help today!

ColoradoCool Apparel
United States
About 5 years using the app
Edited January 17, 2018

Dana help me install product reviews into my new Shopify theme. It was super easy and works exactly how I want it!

Lord Vaper Pens
United States
About 5 years using the app
July 4, 2014

Very good app, amazing features you get for free!

War History Online T-Shirt Store
United States
About 5 years using the app
August 31, 2022

Simoun was very helpful. Customer service is very good. Yotpo has been very useful. I am just getting to learn more about how this app works.

Silk Takuyo
United States
About 5 years using the app
April 18, 2013

Great. Very helpful resource for customers.

Smokeless Smoking - Electronic Cigarettes
United States
About 5 years using the app