Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

July 4, 2023

The customer services i recieved was absolutely incredible my issue was resolved within a couple of minutes. Special mention to my customer representative JOHN B.
5 stars for sure!

Ecodev
Australia
Almost 3 years using the app
Edited April 5, 2023

Have had great support on any issues and really value the app and it's worth to our business!! Reinier went above and beyond to help with a few issues we had on our side and help to fix them!

Update! Iv'e had a lot of help moving things on my site and always receive the help I need right away! We recommend the app to anyone looking

Another update, we switched to a new theme and needed some help getting everything working for our reviews, carousel and badge widget and the team (especially Kenneth John M) helped me to get it up and running in minutes!!

Highly recomend

Vision Saddlery
Canada
Over 2 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

April 20, 2023

Doner P was very helpful in adding the widget to our website. She made it very easy and did the work for me as I am new to using the app!

WPPO LLC Direct
United States
Over 2 years using the app
September 16, 2022

Great app, and the service agent Sugar is very nice patience and knowledgeable, guide me step by step to setup the widget.
Thank you so much!

Baofengradioca
Canada
Over 2 years using the app
January 9, 2023

Excellent app and customer service. Fast help with any issues setting it up and the reviews automatically roll in from my customers. Top notch! Thank you for helping me grow my business!

Iron + Pearl, LLC
United States
Over 2 years using the app
Yotpo replied January 17, 2023

Thanks for your feedback, we really appreciate it.

Edited January 9, 2024

Arven was very helpful and awesome!

Halfday Iced Tea
United States
Over 2 years using the app
November 20, 2022

Doner P - was super super helpful when i was speaking with her on the live chat.
I was able so ask several questions which she guided me through & also helped out in the back end of my shopify page. I appreciated her support so much. She was very kind & patient too.
Anyone who has her help is lucky! :D

Paww
United Kingdom
Over 2 years using the app
March 25, 2023

Its a great app, the customer support is amazing, Allen M helped me resolve my technical issue within seconds over chat & I loved the customer support experience, would recommend the app :)

The Ethnic Label
India
Over 2 years using the app
August 28, 2013

Really great app. The best part for me was how simple it was to implement... I had been putting off the set up waiting for an afternoon with a lot of hours, but it didn't take long at all. I am really impressed with the features and how it integrates into the store look seamlessly. Thanks!

Extend 360
Australia
Over 2 years using the app
September 14, 2022

Had John Today, walked me through everything. so helpful and quick, wouldn't be anywhere else, thank you

Bartholomew Clothing
United Kingdom
Over 2 years using the app