Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

August 26, 2022

Allen M. Really helped in giving me the answers quickly and help solved our issues with posting photos and assisting on placing reviews onto google.

Duma Mbili
United States
About 3 years using the app
June 11, 2013

Wow! This little app has been absolutely terrific for our Shopify store. We love that it can be nicely customized and new features are being added. Fantastic!

Alima Pure
United States
About 3 years using the app
April 29, 2014

Great app. Definitely saw an increase in sales with this one.

The Anniversary Co
Canada
About 3 years using the app
May 1, 2013

Our customers had amazing things to say about Turtlebacks, but we had no way of capturing and displaying their feedback. We were simply waiting until someone provided unsolicited feedback and manually putting it online. Unfortunately, people rarely provide unsolicited feedback. And manually adding feedback online is cumbersome and inefficient. Then I found Yotpo. I am not a developer so it was a pleasant surprise when I was able to quickly and easily set up the app. But that surprise pales in comparison to my experience with their customer service. Dov and the Yotpo team have been there for us every step of the way. Great apps are scarce and good customer service is rare. Imagine finding both in one place! Since installing Yotpo, we seen an increase an increase in sales because we’ve been able to stay connected with existing customers and provide trusted testimonials to prospective buyers. Yotpo has literally automated our word of mouth marketing. Oh, and it’s FREE! www.turtlebacks.net

Turtlebacks
United States
About 3 years using the app
September 25, 2023

We'd recently switched to a new theme for our website and weren’t able to get the reviews from our previous theme to show on our site. Rhenant did an amazing job at reinstalling the app and keeping all our reviews from our previous theme. Thank you again!

Down to Earth Beauty LLC
United States
About 3 years using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

September 14, 2023

Big shout out to Rhenant at YOTPO who did a great job helping to resolve a problem with my reviews. Rhenant fixed it quickly and accurately! Thanks - much appreciated!

SteadyStraps®
United States
About 3 years using the app
Edited December 13, 2022

Every time I've contacted support they've been able to resolve any issues for me. Thanks Lemuel and Yotpo team

Roam
New Zealand
About 3 years using the app
February 27, 2014

We really like this app. The ease of use and all the great features make Yotpo a must have for any business looking to drive more business from their customers reviews. Highly recommended.

DownEast Vapes
United States
About 3 years using the app
May 25, 2014

Great app! Defiantly helped with sales. Plus its rad to see what our fans say considering our company is built around having a good time!

Skidmark Skatemag LLC
United States
About 3 years using the app
July 14, 2022

Doner P. assisted me with getting my reviews to display on my homepage as well and throughout the site. I am not great with code/CSS so they did it for me. :) Doner is awesome and I hope to work this representative again!

D.U.A.
United States
About 3 years using the app