Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

April 10, 2023

Warly S., a Yotpo customer service agent, was a tremendous help and installed the new Reviews Widget 3.0 on our website for me. Also, stayed on the Chat to resolve a few other requests and quickly answered my many questions. I look forward to trying out the new widget & getting more 5 star customer reviews!

Masami
United States
About 5 years using the app
June 27, 2023

Awesome support experience with Allen M, I had an issue with display on my site and was bracing for a soulless and ultimately frustrating experience with an AI bot when i opened the chat, but I got a real person and he sorted everything right away - bliss!

Superlove Merino UK
United Kingdom
About 5 years using the app
August 24, 2017

Really like this app, it's so useful and intuitive. Our customers find it easy to leave reviews on our website www.bullbrand.co.uk

Bullbrand 3
United Kingdom
About 5 years using the app
March 17, 2021

Great customer service! Thank you Junalou for all your help updating my theme. Quick response and update.

Chickenmash Farm
United States
About 5 years using the app
June 9, 2021

Customer service is fast and hassle free. The service is smooth and straightforward. My advisor was helpful.

WOLACO
United States
About 5 years using the app
December 27, 2022

Its geat to have quick support whenever you want to customise some features. Simoun Francis was of great help - quick and responsive. Its always a pleasure to contact them and get quick feedback.
Great apps from Yotpo and a great team.
Love you guys!
Helen

Nastelle
Romania
About 5 years using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

September 18, 2022

app works well and is easy to set up, customer service always friendly and helpful Djan helped me fix my social media connection issue. Thank you.

Daring Diva Australia
Australia
About 5 years using the app
Edited July 6, 2024

Ruzsel J came to my rescue today. On a Saturday! Fixed my issue in as short a time as possible. The Yotpo support system is the GOAT of DTC

Bossy Cosmetics Inc
United States
About 5 years using the app
Yotpo replied September 13, 2020

Thank you for your review! We're happy to hear you're enjoying Yotpo.

Edited October 22, 2024

I needed to migrate reviews from an old reviews app to Yotpo. I couldn't believe how quickly customer support helped me out with this. Excellent communication. Thanks Paul! I am updating my review to include a shoutout for Eduardo R -- thanks for your help and the amazing customer service! The Yotpo integration to our new theme worked really smoothly!

Updating to add a shoutout to Reymon Alvero for the help today!

ColoradoCool Apparel
United States
About 5 years using the app
Edited January 17, 2018

Dana help me install product reviews into my new Shopify theme. It was super easy and works exactly how I want it!

Lord Vaper Pens
United States
About 5 years using the app