Reviews (7,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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I had a great experience working with Reymon. He was prompt, professional, and resolved my issue quickly and efficiently. His assistance made the process smooth and easy, and I really appreciate his help. Highly recommend!
Thank you for the recommendation! Happy to hear that Doner was helpful and that Yotpo's features are meeting your needs. We appreciate your support!
I am a small business start up and signed up for this service, completely forgot about it , weeks later I went back in to confirm how it works so started a chat session with Ruzsel J, and he was amazing! I had a tons of questions, and he made a video for me to help me relearn this amazing review product!
Learning with video instruction is indeed easier! Thanks for the great feedback!
Great app! Ian Christian C. was extremely helpful and spent hours with me on the chat, answering my every question and solving every problem. If you're unsure about Yotpo, the customer service alone should make you download it. 10/10 recommended! Thank you!!!!
Thank you for the amazing review! We appreciate your recommendation!
Ruzsel J is a fantastic support rep - the whole support team within Yotpo is so detailed and will help you across any of your product lines
Thank you for the great feedback! No doubt about Ruzsel's and the team support being fantastic! So good to hear you're utilizing multiple products from us!
I wanted to give a big shout-out to Ian Christian C. for his exceptional customer service support!
Ian went above and beyond in assisting me with my recent issue with the Review Widget. His expertise, friendly approach, and incredible patience made the entire process smooth and stress-free.
Not only did Ian provide clear and effective solutions, but his dedication to ensuring I was fully satisfied was truly impressive. It’s rare to encounter such outstanding support, and Ian’s professionalism and genuine care made a significant difference.
Thank you, Ian, for your incredible help. Your service is greatly appreciated!
You have a gem in your team, Yotpo!
Thank you for the amazing feedback! We appreciate your kind words and are proud to have Ian on our team!
The customer service is amazing. I received help from Daniel P and Arven S and both were extremely helpful with implementing what I needed on my site.
Thanks for your feedback! We’re glad the team provided such helpful support with your site!
Easy to use, great app updates and a responsive support team.
Thank you for the feedback!
Rovi C is a total rockstar! He helped me so much and was very patient with me. I was having a lot of trouble uploading my reviews from Shopify and he really helped me through the process. Thank you so much!
It’s awesome to hear Rovi was so patient and helpful with uploading your reviews. Thank you for the great review!
I have been on many platforms, many websites, etc but the support from Yotpo is amazing. I have had the privilege of speaking to Doner P from support, and he answered every question. He even took the time to make screen shots to show me how to do certain things, he walked me through everything. I appreciate him and this support team so much
We’re glad Doner was so helpful and thorough. Thanks for the awesome feedback!
Donel P helped my while setting up Yotpo - thank you!