Reviews (4,853)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its effective management of customer reviews, boosting trust and conversion rates. It features an intuitive interface, automated review requests, and seamless integration with Shopify. Additional tools include email, SMS, pop-ups, and loyalty programs. Setup is simple, and the responsive customer support team is noted for its efficiency in resolving issues through live chat.
Refine
-
By rating
Great app that works really well for the most part, and has solid support. Kent B helped me clean up all the weird symbols that were showing up in my reviews export. :)
Great customer service provided by Jeorge Kenneth, super friendly and professional, so 5 stars with no doubts!
Needed to get my star rating and carousel added to the home page. Vien was very helpful and had my problem solved very fast. Great support!
Thank you for sharing!
This app is the best. We have used it previously on our old site and you can bet we ported it over to our new site.
Vincent is my go to when I needed help with remapping the reviews and when I was having trouble importing a couple of widgets. He had us up in no time. Even with all of the questions I was asking him during the process.
Attention Yotpo managers, Vincent is a keeper! I can't say enough nice things about him.
Thank you!
We're glad the remapping and importing of widgets went well, and Vincent could assist swiftly. Thank you for your feedback!
Joian Z was great and provided quick and clear assistance!
Wendyle is an absolute star! She is incredibly helpful and provides outstanding support. Her dedication and willingness to go the extra mile truly make a difference. I sincerely appreciate her efforts and highly recommend her to anyone in need of excellent assistance. Thank you, Wendyle!
Vien was extremely helpful and even jumped on a call to help solve our problem - thanks!
Smooth and easy-to-use interface. Our CS rep Vien Saints E was amazing. Great customer service! I always get a person in seconds if there are any issues.
Great customer support. I had a tangle of reviews on two sites and yotpo's technical support worked with me tirelessly and patiently until all my reviews were saved onto one site. THANKS!!
What an awesome experience. Thanks for sharing!
I am really greatful with the Support team from Klaviyo, I have faced couple of issues importing reviews, so the support through the chat is incredible I have been able to solve all of my issues within minutes. the last engagement I got was with Nicole, a great member and support.