Reviews (7,148)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

December 17, 2024

I cannot express enough how outstanding the support I received was. John Nabong Ruzsel is truly exceptional in every way. He demonstrated remarkable patience and took the time to thoroughly guide me through every step, ensuring I understood how to correct my mistakes. His expertise, professionalism, and dedication to helping others shine through in his approach. Not only did he provide solutions, but he also gave me the confidence to handle similar issues in the future. John’s support made a significant difference, and I’m incredibly grateful for his guidance and assistance!

HNP Labs
United States
About 23 hours using the app
November 26, 2024

Amazing service! Ruzsel was absolutely so helpful in getting us set up.

The OneTwo
Australia
14 days using the app
November 20, 2024

Ruzsel John N was very helpful!

Ring Concierge
United States
Over 2 years using the app
October 16, 2024

They were super helpful in addressing some of the teething issues I had with the initial integration and went above and beyond helping to troubleshoot. Thank you!

Fairina Cheng
Australia
About 1 month using the app
December 19, 2024

I am very grateful to Mr. Reymon Alvero. I had no knowledge of the Yotpo app, which caused me to encounter many difficulties when installing the program, resulting in a slow progress of my work. Until Mr. Reymon Alvero, he helped me solve the problem of how to install the Yotpo code into Shopify and manually installed it for me, which greatly accelerated my work progress. I am very grateful to him.

rofielty
United States
About 20 hours using the app
September 22, 2024

Daniel P. was exceptional! fast and efficient service... he handled my question like an absolute pro! Thank you Daniel!

eleven44
Singapore
Over 8 years using the app
Yotpo replied November 4, 2024

Awesome experience. Thanks for sharing!

November 14, 2024

Mitch was super knowledgeable and helped me find the solutions in minutes.

Paisley Affair
United States
20 days using the app
August 29, 2024

Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you.From japan.

CARINTHIA
Japan
8 months using the app
Yotpo replied September 20, 2024

Thank you for your feedback. Rest assured, we aim for 100% quality across all our support agents. Appreciate it!

August 9, 2024

Ruzsel John was able to fix a problem I had tried over a number of tickets. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you

Goodwear USA
United States
Over 5 years using the app
Yotpo replied August 19, 2024

Thank you for the feedback!

September 18, 2024

The peoples are really helpful! I'm happy to say their customer support is good and helpful.

prosperacorp
United States
About 1 year using the app
Yotpo replied November 4, 2024

Thank you for your review!