Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

October 27, 2023

Always works pretty well but the "growth support heros" really help you out if you have any difficulties. Shout out to John G. for helping me out today! Thank you team :)

healf
United Kingdom
Almost 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

Edited February 21, 2023

Wow I can't believe how long it took me to finally get reviews on my site. Yotpo support, especially Simoun Francis S, took the time to actually go into my site and paste the codes where I needed them to make everything look perfect. I am so thankful for people who care to help their customers. Thank you Simoun!!!

Feb 2023 update: I just worked with Albert V who helped me re-install all of the reviews widgets. It was so easy to work with Albert and he got it done so quickly. Thank you Albert for your help, I appreciate it!

Jillies Dress Weights
United States
About 3 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

Edited April 21, 2015

Best review app hands down for Shopify!

Oxygen Partial Pressure Sensor
Switzerland
Almost 3 years using the app
September 26, 2014

Great app, i was searching for something like this only. I am more than happy with it. It really helps in giving confidence for potential customers to read reviews about our past orders. Highly recommended !

linenshed
Hong Kong SAR
Almost 3 years using the app
May 1, 2022

I was strugling with a product in my catalogoue and i contacted them through live chat. Doner got back to me within a few seconds and helped me resolve the issue! :) Great app and great features

Nazzar
Canada
Almost 3 years using the app
April 5, 2014

We're using it to enable customers to rate their cool t shirts and funny t shirts after purchase. So far so good.

Artokingo
United Kingdom
Almost 3 years using the app
August 24, 2023

John G.'s support was nothing short of exceptional. Not only did he address the issue promptly, but he also ensured I understood the solution. His professionalism, coupled with his swift response time, made the entire experience seamless.

MISEICO
Singapore
Almost 3 years using the app
May 1, 2014

Amazing! This app does what it says it is going to do, easy installation, completely automated...Love it! And even better that it's free! Would love some more customization options.

LIPSTICK REPUBLIC
Australia
Almost 3 years using the app
April 4, 2013

Really nice app! Installation smooth as silk, support is great too. Response time is very quick, and I got my questions answered and issues handled really fast. Reviews began coming in almost immediately, so it's all working! Yay!

Stitch 56
Australia
Almost 3 years using the app
June 7, 2023

Awesome support! John B really went out of his way to assist me in finding a solution. He gave me suggestions on how to resolve my issue. Thank you so much!

ALL-IN Capsule
Finland
Almost 3 years using the app