Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

June 21, 2023

We've been using Yotpo for some years. Always happy with the great & professional service they provide. Helpful with any issues... 'John G.' recently solved a coding feature we wanted changing on our homepage quickly & smoothly.

Peak Supps
United Kingdom
About 5 years using the app
Edited September 28, 2023

Thanks to Rhenant we had concerns in the code, but she solved it quickly and we are satisfied with the result.

Ultra Seller Shoes
United States
About 5 years using the app
March 9, 2021

I recently updated my theme and my Yotpo reviews disappeared, I contacted support for help and I immediate receive an email with my ticket number, 10 minutes later I receive another email from Sheen letting me know the issue was been resolve and that my Yotpo reviews were back in my store! Kuddos Sheen thank you so much for you help!

Stylish Rack
United States
About 5 years using the app
April 17, 2023

YOTPO Daniel in chat was very quick and helpful in resolving my issue! We have had very good results with this app.

Winner's Meats
United States
About 5 years using the app
May 29, 2018

Great support and ease of use.

Froghollow
United States
About 5 years using the app
April 1, 2021

We have been using this app since first launched our store and it is absolutely awesome! Their customer service team is amazing. Manny is such a great resource that truly cares about the customer experience. He is very quick at responding and truly has made our experience extremely pleasant. I highly recommend!

FLYTE
United States
About 5 years using the app
Yotpo replied April 4, 2021

We really appreciate your taking the time to leave this positive review. We're to hear that you had such a positive experience with our customer service.

February 1, 2023

Allen from Yotpo was super helpful and quick. Sorted the issue within minutes . Really great service , no hanging around chatting with bots !

Powderhoundlondon
United Kingdom
About 5 years using the app
Yotpo replied February 2, 2023

Thank you for sharing your thoughts with us!

June 10, 2021

I contacted Yotpo because I didn't realize the app was uninstalled. I had a few questions about setting my account up. So, I decided to chat with them. Rep Radly assisted me instantly. He was a pleasure to work with. I highly recommend Yotpo!

SoleJealous
United States
About 5 years using the app
September 18, 2019

Bernard spent almost 30 minutes helping me with coding on the site for reviews! I greatly appreciate it, Bernard!

NEO Garage
United States
About 5 years using the app
Yotpo replied October 4, 2019

Happy to hear we were able to help! Thanks for taking the time to leave a review, we really appreciate it.

December 10, 2019

Amazing tech support. Paulo not only helped me solve my issue in less than 24 hours, but he also made suggestions to improve my product pages. Thank you!

KPOP Foods
United States
About 5 years using the app