Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

April 12, 2023

customer service is always great. James E.C. was very helpful and went in and addressed my issue right away--thanks!

The Brooklyn Teacup
United States
About 2 years using the app
December 17, 2013

Great app! *****

It's not often in life or business you get something for nothing, however Yotpo have addressed that statment by offering this app. The app is not only free but it also works really well, with as yet I have had no issues. My customers are incouraged to leave an honest review via an email request that you can design to meet your needs. I like how I can tailor the review section to fit in with my site design and I love the fact I can bounce my reviews onto social media and control the way they are displayed and frequency they are uploaded. I hold high hopes that this review app will increase my business online.

Thanks Yotpo

J S Country Tools
United Kingdom
About 2 years using the app
August 13, 2014

Fantastic review tools. Easy installation and great presentation.
It keepsyou informed for all new review and let you accept it. Just love it!

Petite Pleasures
Australia
About 2 years using the app
March 4, 2014

Easy to use, great app. My thanks to the developers! :)

Yarnz
Netherlands
About 2 years using the app
July 28, 2023

I had a problem with the widget staying active for some reason. "John B" was able to fix it for me quickly! Thanks so much! Now my customers can actually see that I have reviews.

A Queens Garden 2
United States
About 2 years using the app
March 11, 2014

The app was easy to install and thanks to this service, we now have reviews on our site which seems to be a big benefit to our customers.

HIDEit Mounts
United States
About 2 years using the app
October 31, 2014

Great app, been using it for a short time, but really impressed with it. Great way to attract new customers, and also great to see what our loyal customers think about us. Great job!

Globy Gift
Mexico
About 2 years using the app
June 21, 2013

Probably one of the best if not the best, shopify app I have come across so far. We have already received good feedback by our clients on our ability to show to customers and everyone the products and service we provide and a great confidence booster.

Simply Live
United Kingdom
About 2 years using the app
September 21, 2023

John B was so helpful in solving my problem extremely quickly! Great support!

Formless Beauty
United States
About 2 years using the app
June 9, 2013

Can't recommend Yotpo enough! Easy to install, plenty of customization for a free app and non-intrusive interaction with our past, present and future customers!

Vortex Racewear | Leading New Zealand Race Shop for FIA & SFI Racewear and Equipment
New Zealand
About 2 years using the app