Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

July 28, 2015

This application is easy to use and helps promote sales.

Infuseme Inc
United States
About 6 years using the app
February 5, 2021

Easy to communicate with and solved my problem I was experiencing immediately. Mary Ann was very helpful and attentive to what I needed. Highly recommend!

Royal Buna
United States
About 6 years using the app
Yotpo replied February 10, 2021

Thank you for taking the time to leave a review!

March 3, 2022

Donald was a great help. He fixed our issue in a few minutes, Yotpo is an amazing tool and their support is top-notch.

Kendama London
United Kingdom
About 6 years using the app
March 26, 2020

We love Yotpo! We have used it for a while but I recently had an issue and was working with their customer service department and had a particularly great experience! The person helping me was responsive and developed a great solution for my problem! I am thankful for Bernard :) Thanks again!

Food Huggers
United States
About 6 years using the app
February 6, 2024

Excellent customer service! Daniel P helped me out tremendously!

Eldorado Coffee Roasters
United States
Over 5 years using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!

October 5, 2022

Such excellent and efficient service. Ronel is amazing at helping me out put all the coding in etc. I was struggling and he offered to do it all for me. What a champion. We had to do this as we changed our shopify theme so all the review placements needed to be done again. With regards to review im not sure how our store would obtain all the reviews it has since we started, thanks to Yotpo! A must if you want to obtain reviews from customers at best! :) Thanks Dean - D&A Health - South Africa

D&A HEALTH
South Africa
About 6 years using the app
October 30, 2021

This is one of the best if not the best review service/app out there with top-notch support always ready to assist.

1MOTOSHOP
United States
About 6 years using the app
January 17, 2015

Fantastic app. Love receiving the reviews and be able to share them. One thing I would like to see without having to pay for it is the ability to say "Thank you for your review and your business" to my customers. Other than that, I'm happy with the way the app works. Thanks!

Southern Zoomer Online Store
United States
About 6 years using the app
February 6, 2018

apper to be free but now after a long time of collecting reviews we decided that it is best to have the option to answer to clients and YOTPO is asking for $29 a month. You can see the review but you cant do anything about it with the free option!

Gummipets
Australia
About 6 years using the app
June 16, 2021

Thank you Louanne from Yotpo for providing great tech support with figuring out automatic coupon email! :)

Lémore
United States
About 6 years using the app