Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

October 21, 2022

#1 review app! Customer service is just GREAT. Truly makes it an easy flow experience to use their product. Thanks again

Ultimight
Norway
About 6 years using the app
November 21, 2019

Very good functionality. Great customer service, if you get the right person - big ups to Bernard! Downside is the cost. They really need to have more functionality at a more reasonable price - I'm specifically talking about the Google shopping integration etc.

Huski
New Zealand
Almost 6 years using the app
Edited October 2, 2017

Now they've reviewed their plans and offer all the features on a per order basis I'm re rating this. Glad we don't have to upgrade to the old £400 a month plan. Thanks guys

Bedfordshirebeardco
United Kingdom
Almost 6 years using the app
May 12, 2021

Jo Lorenz a support agent at Yotpo assisted my with the integration of our reviews into our shopify theme. He was extremely helpful. The support was excellent!

Sump Alarm
United States
Almost 6 years using the app
January 16, 2015

Outstanding app for collecting Customer Reviews after the sale, plus Yopto is automated. Thanks for the great app Yopto Team.

Womens Skin Care
United States
Almost 6 years using the app
Edited June 13, 2020

I love how easy it is to set up and the fact that it puts reviews about specific products on the same page as the product so shoppers can see all the comments about the product they're considering without leaving the page or having to read through all the comments to find something about the product they are interested in. Awesome program. I love it.

My Skins Friend
United States
Almost 6 years using the app
Edited February 23, 2016

Really annoying how I can't find installation instructions anywhere

Wise Condensation Shop
United Kingdom
Almost 6 years using the app
February 14, 2023

Been using this service on our website for years. We've been very happy with it. I had an issue pop up which they promptly handled for me. They proved that they care about the happiness of their customers.

QuartzBangers.com
United States
Almost 6 years using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

Edited June 4, 2023

Quick and awesome customer service and Great help by Warly, completed my request on the spot, Thanks all.

Chans Furniture
United States
Almost 6 years using the app
Edited June 7, 2022

Thanks, Doner P, Great Support, helped with everything I would recommend this APP. I like how it does.

KiwiCorp
New Zealand
Almost 6 years using the app
Yotpo replied December 2, 2020

Thank you for leaving a review, we're happy to hear Caroline was able to help you!