Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 14, 2023

Been using this service on our website for years. We've been very happy with it. I had an issue pop up which they promptly handled for me. They proved that they care about the happiness of their customers.

QuartzBangers.com
United States
Almost 6 years using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

Edited June 4, 2023

Quick and awesome customer service and Great help by Warly, completed my request on the spot, Thanks all.

Chans Furniture
United States
Almost 6 years using the app
Edited June 7, 2022

Thanks, Doner P, Great Support, helped with everything I would recommend this APP. I like how it does.

KiwiCorp
New Zealand
Almost 6 years using the app
Yotpo replied December 2, 2020

Thank you for leaving a review, we're happy to hear Caroline was able to help you!

March 10, 2020

Fantastic app to collect reviews from your customers. Really easy to use for both company and customers. Plus, the support from the Yotpo team is absolutely perfect.

Enspirar
Spain
Almost 6 years using the app
September 6, 2022

Kenneth John M gave great customer service and should get a raise. He went the extra mile to make sure there where no problems now and in the future. Thanks

EAT PRAY MAUI APPAREL
United States
Almost 6 years using the app
July 2, 2024

Great customer service! I jumped on the chat with Ruzsel J and he helped me quickly and effortlessly! He sorted out my issues and updated everything that I needed in under 10mins with great comms and information. Appreciate your help Ruzsel J!

Slyde Body
United Kingdom
About 1 month using the app
Yotpo replied August 19, 2024

Thank you for your kind words! We're thrilled to hear that Ruzsel provided amazing support. Your satisfaction is our priority, and we're glad everything was sorted out. If you need anything else, we're here to help!

November 18, 2022

Ronel R. was the BEST! I could not see my star reviews on my page and he was able to get them to appear. Super-fast and quick service A+.

The Reformed Sage
United States
Almost 6 years using the app
May 21, 2020

Quick and efficient customer service. We could not sync our store with Yotpo and nor add the reviews widget. Yotpo customer service reached out to us, added themselves as collaborators and fixed the issue. Great service!

Cofo Provisions
United States
Almost 6 years using the app
January 12, 2022

I like Yotpo a lot. They definitely have lots of features that I like and the service is awesome. Not to mention, Allent M. takes really good care of you in the chat.

Grizzly Gadget
United States
Almost 6 years using the app
November 30, 2021

Great customer service, attentive & answered my questions directly after thoroughly reading through the issue and meditating on a solution. Was persistent in finding & implementing solutions with constant communication. Thank you Radly!

Little Colorado
United States
Almost 6 years using the app