Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 1, 2023

Allen from Yotpo was super helpful and quick. Sorted the issue within minutes . Really great service , no hanging around chatting with bots !

Powderhoundlondon
United Kingdom
About 5 years using the app
Yotpo replied February 2, 2023

Thank you for sharing your thoughts with us!

June 10, 2021

I contacted Yotpo because I didn't realize the app was uninstalled. I had a few questions about setting my account up. So, I decided to chat with them. Rep Radly assisted me instantly. He was a pleasure to work with. I highly recommend Yotpo!

SoleJealous
United States
About 5 years using the app
September 18, 2019

Bernard spent almost 30 minutes helping me with coding on the site for reviews! I greatly appreciate it, Bernard!

NEO Garage
United States
About 5 years using the app
Yotpo replied October 4, 2019

Happy to hear we were able to help! Thanks for taking the time to leave a review, we really appreciate it.

December 10, 2019

Amazing tech support. Paulo not only helped me solve my issue in less than 24 hours, but he also made suggestions to improve my product pages. Thank you!

KPOP Foods
United States
About 5 years using the app
June 8, 2021

The Yotpo support team was responsive and quick to resolve my issue. Amazing experience from start to finish.

Linens And Hutch
United States
About 5 years using the app
May 9, 2015

We have only just started using the app, but we like the ease of it so far. Customers seem to respond to it well.

Signs by SalaGraphics
United States
About 5 years using the app
September 17, 2019

Great app for customer reviews, enchanced search results and outstanding customer service! One key app for any merchant looking for growing

Spey Brothers
Finland
About 5 years using the app
Yotpo replied September 18, 2019

Thanks for the awesome recommendation, Spey Brothers!

July 9, 2013

I've been extremely happy with Yopto so far. We've been receiving more and more great reviews. The automated emails are great and we don't have to worry about asking people to review products or just hope that they will.

The automated push to facebook and twitter for reviews is also a nice feature. They post promptly and professionally with a product link.

Thanks for everything Yopto!

NYMB.co
United States
About 5 years using the app
November 14, 2018

I use this to send automated emails and collect reviews on my website. The customer service is great, I had a small issue and Michelle got back to me quickly with incredible detail—overall, super helpful and thorough.

Fancy Formulas
United States
About 5 years using the app
November 21, 2022

I couldn't get my Yotpo reviews to show on my new theme - Albert V resolved this for me - Thank you!

Lacrosse Down Under
New Zealand
About 5 years using the app