Reviews (7,152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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Great customer service, attentive & answered my questions directly after thoroughly reading through the issue and meditating on a solution. Was persistent in finding & implementing solutions with constant communication. Thank you Radly!
I've used this app for several years now and every time I need help they have gone over and above with service. Most recently Radly helped me understand and fix an issue I was having with emails. Service is A+++++ Very happy with Radly and Yotpo! Thank you~~ Nicki Lynn Jewelry
Joian.Z provided me with Fantastic service. They are very fast, experienced and knowledgeable.
10/10 service. Very valuable service technician
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
I used this app since my beginnings, and is a really amazing tool! I'm with the free plan and I had an issue and Nick from support helped me with all in seconds! super recommended!
Continue like that Yotpo! thanks!
I had an exceptional experience with Yotpo, finding their service to be truly outstanding. Specifically, I am highly satisfied with the assistance I received from Jeorge. He went above and beyond to address my needs and ensure that I was fully supported throughout the process. His professionalism, expertise, and dedication to customer satisfaction were truly impressive and greatly appreciated.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Good customer service. The app interface could be a bit more user friendly though and there are delays with publishing reviews
Eh, personally I don't feel that it's good enough for $30 a month. Yotpo site isn't pretty, and its not very intuitive (they should def hire some UX designers). The one thing they are very good at, is upselling you to pay more for more features.
Hey,
Thanks for taking the time to leave your feedback, we apologize for your experience.
Our pricing model is flexible and is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from just $19 a month.
Don’t hesitate to reach out to share more feedback with us on how to improve our product experience.
Thanks again for your feedback.
Excellent response from Nick! He quickly installed the Yotpo widgets on our new theme, and got our reviews up and running.
ok, but for the price, the support is not all that helpful.
can be glitchy for customers to use - and as we know, if it's too hard, customers give up trying to post a review.
Excellent app. One of the most useful apps on the App Store! It has helped increase sales and get several repeat customers. Very happy with the customer service. We've tried other apps and never managed to get customers to write any reviews. But with Yotpo, most customers respond to the reviews requests.