Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 12, 2022

Great customer support from Eunice, fixed the issue I was facing immediately! Thank you!!!!!!!!!!!!!

BARVIVO
Denmark
Almost 5 years using the app
February 10, 2014

Wanted something that would make it easy for customers to use and encourage product reviews. This app does a great job.

Honor Thread
United States
Almost 5 years using the app
Edited July 5, 2022

Nick S helped me today to sort out my push to social problem. He talked me through the process and bingo! all fixed. Thanks again Nick S : )

Vaporever Australia
Australia
Almost 5 years using the app
September 15, 2022

Very helpful and eager to help install or adjust things for you. Was trying to set up a coupon code snippet.

Dermaly Shop
Canada
Almost 5 years using the app
Edited May 25, 2021

Great customer service. Easy to deal with and very helpful and efficient. Eunice was very helpful and worked very efficiently

Truly Natural ointment
Australia
Almost 5 years using the app
June 19, 2015

I love that we can get reviews up on our relatively new site on our products. All have been great. And yes I'd recommend it to others. Still in the free version to see how well it works but looking to upgrade as reviews keep coming in and sales grow as a result.

Solum Herbe
United States
Almost 5 years using the app
March 1, 2022

I currently use this app and was having a few issues, I reached out to their chat service and Eunice P helped resolve everything in a matter of minutes! I've tried several other reviews apps and yotpo blows them out the water! The absolute best!

The Minka Collection
United States
Almost 5 years using the app
August 21, 2013

Yotpo has improved so much! I tried it a couple of months ago and wasn't impressed. I gave it another go recently and found it's been hugely improved. I'm talking about the product features and the customer service as well. Dave has been great answering my questions promptly, under 24 hrs. Well done and keep it up! Check out our site for our customers' reviews: www.smartdroid.co.nz.

Smartdroid
New Zealand
Almost 5 years using the app
November 21, 2019

Great app to request product reviews! I had some issues validating my shopify token initially but Jo from support was super helpful and fixed the issue.

MERGE4
United States
Almost 5 years using the app
November 7, 2019

A great app. 5 STAR support from Eric Alcoseba, prompt and professional. Solving an issue in minutes.
Thanks
Anthony

Sauce and Brown
United Kingdom
Almost 5 years using the app
Yotpo replied November 18, 2019

Thank you so much for your review! Glad to hear our customer support team was able to help.