Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

September 1, 2023

We've been using Yotpo for a bit, and really want to comment on the support. Most apps don't provide the level or speed of technical support that Yotpo does. John G. stepped in and made the edits to our site that we needed in under 10 minutes. This level of support is what keeps companies coming back to Yotpo.

rugpublic
United States
Over 5 years using the app
June 16, 2020

This app is such a huge part of our growth and success. Plus, the customer service is amazing. Any time that we have needed help, they have quickly replied and also taken extra time to help with our needs.

Highland Bluff Studio
United States
Over 5 years using the app
February 8, 2022

Very helpful and great communication. Would like the plans to be a little cheaper for the upgrade. Thanks

Havetolove.com
United Kingdom
Over 5 years using the app
March 16, 2022

Lemuel C was awesome! Great communication and services. I am not computer savvy, but they helped me. Super fast and efficient! Super happy with this customer service.

On The Lo Swimwear
United States
Over 5 years using the app
Edited June 3, 2015

Great app. The Yotpo reviews app has gained my business a 70% increase in business since adding the app. Highly recommend this app!

Personalized Baptism Gifts
United States
Over 5 years using the app
June 3, 2022

Great application, and even better support...I love It !!!! I solved the problem in a minute ... Great!!!

Marta Matilda Harper
Serbia
Over 5 years using the app
February 22, 2018

Great app and great support. Thank you!

Tamaga
United States
Over 5 years using the app
June 3, 2020

Yotpo is terrific. Too many apps in the marketplace, but this one is definitely a must. Additionally they have an ecosystem of complimentary apps that to my knowledge are also much needed to grow your store

Crisobela
Colombia
Over 5 years using the app
October 9, 2018

I contacted Yotpo as a number of our reviews were not appearing on our website. Michelle was quick to respond and explained why this was happening. I was then able to provide her with what she needed to populate them on our site which meant 21 more great reviews! It would be great if I could stop reviews going against our monogramming options at the outset as I think I may well have to go back to Yotpo for further support.

The Game
Australia
Over 5 years using the app
Edited April 18, 2022

UPDATE 2022: Best app! Plus their customer service is great, Kenn was super fast and helpful today. Love this app! I've had it on my website for a long while now. I only had one problem with it recently and it was resolved smoothly, thanks Annie. A must have on your store!

Hear Me Roar - Kids
New Zealand
Over 5 years using the app
Yotpo replied September 16, 2020

Thank you for taking the time to leave a review! We're so happy to hear you're enjoying Yotpo.