Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited July 28, 2022

I'm super happy with Yotpo. I've been a user of both the review and the rewards module for years and recommend it to everyone! Great support as well.

Norse Interiors
United States
Almost 5 years using the app
May 25, 2020

We've used Yotpo for handling our customer reviews for the last four years or so now. The system has worked flawlessly for us. The system allows us to customize how the review system works for us and it has never caused a problem. Today I asked Yotpo to import some reviews from products we acquired from another site and the agent was so fast and responsive! We had an error in our file and on a webpage and the agent corrected the file for us and let us know about the error so we could correct it and the import was completed successfully. All of this happened within a 30 minute time span! Excellent product... excellent service!

V-Juice / Chef's Choice
Canada
Almost 5 years using the app
May 21, 2014

This is an excellent App. Easy to install, fairly customizable to match your theme, and good support. Yotpo advertises that they are able to achieve a higher rate of customers who leave reviews, and from our experience that claim is true. The only downside is the pricing structure that allows you to comment on customer's reviews. For a small store it's cost prohibitive. Overall, very pleased!

Mag Commander
United States
Almost 5 years using the app
December 1, 2014

Great app!!!
so helpful and the most efficient app I have got.
going to upgrade it soon!
Thank you!

ELINA GLEIZER
Israel
Almost 5 years using the app
August 12, 2018

Come buy something and write a review and see how it works. ;)

Jewelrygrove
United States
Almost 5 years using the app
Edited March 3, 2021

Very useful, very good support, i do use it all the time. Hope payments where a bit different, love the app. Recommend

Dojo.uy
Uruguay
Almost 5 years using the app
Edited March 23, 2022

I was having problems updating my reviews and Radly got me right together. I love this app, it has helped grow my business

Divine Kloset
United States
Almost 5 years using the app
February 27, 2014

We are so happy with Yotpo! Immediately after it was set up, it sent an automatic email to recent customers of our store asking for reviews (not sure how far it went back, but looked like 2-3 months). The reviews started pouring in! We have tried in the past to solicit reviews from our customers, and it was like pulling teeth. The Yotpo platform makes it so easy for customers to submit their review, it works great!

Modefa USA
United States
Over 4 years using the app
November 21, 2019

Excellent and speedy support and implementation. You have implemented the code under Products page, exactly the way I requested. Thanks much Josephine.

Eshwar Bhakti
India
Over 4 years using the app
January 7, 2021

Great app and service! Very quick to answer my questions and efficient with uploading the code to the website!

LingoDodo
United States
Over 4 years using the app
Yotpo replied January 14, 2021

Thank you for your review, we really appreciate it!