Reviews (7,159)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited September 2, 2022

I've been using Yotpo for years. It's a great app and their customer support is excellent! I definitely recommend them.

Everything Truck Parts
United States
Almost 5 years using the app
Yotpo replied December 18, 2019

Thanks so much for leaving a review! Happy to hear our support team is hitting the mark.

March 9, 2022

YOTPO is an excellent app and really worth using for reviews. It's a great addition to any online retailer and gives solid confidence for new customers who might be wary. Online support is excellent and available 24/7!

Cheapasmokes.com
United Kingdom
Almost 5 years using the app
March 1, 2014

This is a GREAT review software. Our customers love to share how cute their kids look in our unique clothing and it helps new customers feel confident about purchasing from us. It didn't take us long to get the 100 reviews badge!

Little Trendsetter
United States
Almost 5 years using the app
March 31, 2014

Excellent Reviews app. Super responsive Customer Service. Our internal product reviews workflow has never been easier or look better online! Thanks YOTPO!

Atomik RC
United States
Almost 5 years using the app
June 6, 2014

You NEED this app! Go get it NOW, its totally awesome! We got 20 reviews within days after installing, within 2 weeks we got 50 and they still keep coming. Your store will be boring without this app. People love to read reviews and your store will be lifeless without it 8-)

PimpMyEyes
Australia
Almost 5 years using the app
June 4, 2022

Awesome app! Great support! Ronell R
Increases sales! Easy to install too. Just hit 100 reviews!
Don't forget to change your refrigerator filter!

Refrigerator Water Filters USA
United States
Almost 5 years using the app
July 10, 2020

Jo Lorenz
Support Agent was very Helpful.

Organic Chix
United States
Almost 5 years using the app
December 11, 2019

Highly recommend! They offer wonderful customer service and fix issues so quickly! This has helped me spike my conversion rate relatively quickly. A1 customer service!

The Modern Minx
United States
Almost 5 years using the app
Edited July 28, 2022

I'm super happy with Yotpo. I've been a user of both the review and the rewards module for years and recommend it to everyone! Great support as well.

Norse Interiors
United States
Almost 5 years using the app
May 25, 2020

We've used Yotpo for handling our customer reviews for the last four years or so now. The system has worked flawlessly for us. The system allows us to customize how the review system works for us and it has never caused a problem. Today I asked Yotpo to import some reviews from products we acquired from another site and the agent was so fast and responsive! We had an error in our file and on a webpage and the agent corrected the file for us and let us know about the error so we could correct it and the import was completed successfully. All of this happened within a 30 minute time span! Excellent product... excellent service!

V-Juice / Chef's Choice
Canada
Almost 5 years using the app