Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Kenneth John M gave great customer service and should get a raise. He went the extra mile to make sure there where no problems now and in the future. Thanks
Ronel R. was the BEST! I could not see my star reviews on my page and he was able to get them to appear. Super-fast and quick service A+.
Quick and efficient customer service. We could not sync our store with Yotpo and nor add the reviews widget. Yotpo customer service reached out to us, added themselves as collaborators and fixed the issue. Great service!
I like Yotpo a lot. They definitely have lots of features that I like and the service is awesome. Not to mention, Allent M. takes really good care of you in the chat.
Great customer service, attentive & answered my questions directly after thoroughly reading through the issue and meditating on a solution. Was persistent in finding & implementing solutions with constant communication. Thank you Radly!
I've used this app for several years now and every time I need help they have gone over and above with service. Most recently Radly helped me understand and fix an issue I was having with emails. Service is A+++++ Very happy with Radly and Yotpo! Thank you~~ Nicki Lynn Jewelry
I used this app since my beginnings, and is a really amazing tool! I'm with the free plan and I had an issue and Nick from support helped me with all in seconds! super recommended!
Continue like that Yotpo! thanks!
Good customer service. The app interface could be a bit more user friendly though and there are delays with publishing reviews
Eh, personally I don't feel that it's good enough for $30 a month. Yotpo site isn't pretty, and its not very intuitive (they should def hire some UX designers). The one thing they are very good at, is upselling you to pay more for more features.
Hey,
Thanks for taking the time to leave your feedback, we apologize for your experience.
Our pricing model is flexible and is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from just $19 a month.
Don’t hesitate to reach out to share more feedback with us on how to improve our product experience.
Thanks again for your feedback.
Excellent response from Nick! He quickly installed the Yotpo widgets on our new theme, and got our reviews up and running.