Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

August 16, 2023

John B aka John Boss helped me very quickly and succesfully. I needed the reviews removed and he did it within a blink of an eye. Thank you!

Lunar Wolff
Netherlands
Over 5 years using the app
Edited February 20, 2024

I was trying to integrate the Yotpo review badge into our website. I was struggling with the code. I was delighted to be able to discuss my issues with Gabriel. Gabriel was able to import the badge with great precision. 5 Stars to you Gabriel!

E3Live Superfoods
Australia
Over 5 years using the app
Edited April 30, 2024

horrible customer support and just a waste after their recent change. STAY AWAY

Infinite92
United States
Over 5 years using the app
August 7, 2023

We have been using Yotpo for several years and I find the platform easy to use. The Customer support make themselves available 24/7 and are always helpful with our questions. We have worked with Warly on several occasions and he pays attention to the details. I hope they continue to staff their team with people like Warly.

LEAD APPAREL
United States
Over 5 years using the app
November 16, 2020

This app is great for collecting reviews and very easy to moderate them. And I've had very good service from the support team when required.

Cherry Melon
South Africa
Over 5 years using the app
Yotpo replied November 16, 2020

Thank you for your review! We're happy to hear you're enjoying using Yotpo.

Edited September 29, 2021

great app for reviews! builds trust w customer. also Kenneth was a great help in transferring reviews to new theme!

Natural Roots NYC
United States
Over 5 years using the app
January 25, 2024

Thank you Joian Z for your help, you're a star!

SOPURE LONDON
United Kingdom
Over 5 years using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 15, 2018

I am getting so many more reviews using Yotpo and it was super easy to install! I did ask them to transfer my existing reviews over- I sent them a file, they emailed back items I needed to fix on my end, then they transferred them over. A completely painless experience! Michelle Brana helped me through the process and she was amazing to work with!

Mamasuds Llc
United States
Over 5 years using the app
September 25, 2023

John G was very helpful, very responsive and fixed my issues right away. Thank you John

Harlow Skin Co
Canada
Over 5 years using the app
January 29, 2016

Awesome app. Super easy to use, very automated. Great for our customers and great for our website SEO!

Bighorn
United States
Over 5 years using the app