Reviews (7,159)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited August 10, 2023

Ronel was very helpful today when we changed shopify theme and the Star Ratings were not displaying properly - thank you! Would recommend Yotpo for all businesses looking for a great rating system!

Kricklewood Farm
Canada
Almost 5 years using the app
May 21, 2014

This is an excellent App. Easy to install, fairly customizable to match your theme, and good support. Yotpo advertises that they are able to achieve a higher rate of customers who leave reviews, and from our experience that claim is true. The only downside is the pricing structure that allows you to comment on customer's reviews. For a small store it's cost prohibitive. Overall, very pleased!

Mag Commander
United States
Almost 5 years using the app
December 1, 2014

Great app!!!
so helpful and the most efficient app I have got.
going to upgrade it soon!
Thank you!

ELINA GLEIZER
Israel
Almost 5 years using the app
August 12, 2018

Come buy something and write a review and see how it works. ;)

Jewelrygrove
United States
Almost 5 years using the app
Edited March 3, 2021

Very useful, very good support, i do use it all the time. Hope payments where a bit different, love the app. Recommend

Dojo.uy
Uruguay
Almost 5 years using the app
Edited March 23, 2022

I was having problems updating my reviews and Radly got me right together. I love this app, it has helped grow my business

Divine Kloset
United States
Almost 5 years using the app
Edited December 6, 2023

Great service and quick job well done by Jeorge Kenneth V
I will

JustGoodKit
Australia
Over 4 years using the app
February 27, 2014

We are so happy with Yotpo! Immediately after it was set up, it sent an automatic email to recent customers of our store asking for reviews (not sure how far it went back, but looked like 2-3 months). The reviews started pouring in! We have tried in the past to solicit reviews from our customers, and it was like pulling teeth. The Yotpo platform makes it so easy for customers to submit their review, it works great!

Modefa USA
United States
Over 4 years using the app
November 21, 2019

Excellent and speedy support and implementation. You have implemented the code under Products page, exactly the way I requested. Thanks much Josephine.

Eshwar Bhakti
India
Over 4 years using the app
May 2, 2020

Yotpo is fantastic and not just for reviews! The team are incredible and do everything they can to help. Shout out to Leizel - keep up the good work.

Super U
United Kingdom
Over 4 years using the app