Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

April 28, 2020

Great product and great customer service, thanks to Caroline for the quick response in answering my questions.

Anna and Sarah
United States
Over 4 years using the app
February 20, 2022

Kenneth John M is literally the best so helpful and clearly an absolute expert. such a credit to yotpo, got everything integrated and customised with ease

Teddy Maximus
United Kingdom
Over 4 years using the app
February 27, 2014

This app is excellent! Easily installed and immediately impactful!

Ottawa Gifts and Gift Baskets Concierge - Givopoly
Canada
Over 4 years using the app
December 31, 2019

I absolutely love this app and the customer service. Thank you so much for responding quickly to my issues and during the holiday season. I did not expect to hear back until after Christmas!!!

Tiny Tot Prop Shop Inc.
Canada
Over 4 years using the app
Yotpo replied January 19, 2020

Thank you so much for taking the time to leave a review! Our customer support team is always happy to help- even during the holidays!

August 14, 2013

What a great tool! love that these reviews are verified by buyers, so it's honest reporting!

Madison & Mulholland Collection
United States
Over 4 years using the app
Edited May 4, 2023

Looking for a good Review on your product page? --> Highly recommend Yotpo Review app, they have the best customer support! also I worked with ALLEN M. l on the customer service, he was suuuuper helpful, thanks a lot

NatureGlitz
Austria
Over 4 years using the app
June 25, 2022

Yotpo is great and a big thanks Alan M for your quick and knowledgeable advice! Highly recommend for ecom stores.

Plane Pal
Australia
Over 4 years using the app
August 26, 2021

I had an enquiry about adding reviews to my product page and Ed (support agent) was very helpful and sorted the issue out for me extremely quickly.

LOVE LIGA
United Kingdom
Over 4 years using the app
Edited July 26, 2018

Nice app, real easy setup and integration, highly recommended. Also customer support is really really good. I'm really satisfied

Vapeandoando
Mexico
Over 4 years using the app
October 20, 2022

Rhemy R was very helpful and he fixed all my issues! They spent a lot of time making sure everything worked correctly. Thank you

RD Alchemy
United States
Over 4 years using the app