Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
Refine
-
By rating
The customer service is outstanding - I changed my theme, which dropped the app in the process, but Yotpo customer service offered to install it again for me. No hassle at all, and it was done within 24hrs. Very impressed, and would recommend to anyone.
Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)
Thank you for sharing your thoughts with us!
Joian.Z provided me with Fantastic service. They are very fast, experienced and knowledgeable.
10/10 service. Very valuable service technician
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
We've been using Yotpo for a bit, and really want to comment on the support. Most apps don't provide the level or speed of technical support that Yotpo does. John G. stepped in and made the edits to our site that we needed in under 10 minutes. This level of support is what keeps companies coming back to Yotpo.
This app is such a huge part of our growth and success. Plus, the customer service is amazing. Any time that we have needed help, they have quickly replied and also taken extra time to help with our needs.
Very helpful and great communication. Would like the plans to be a little cheaper for the upgrade. Thanks
Lemuel C was awesome! Great communication and services. I am not computer savvy, but they helped me. Super fast and efficient! Super happy with this customer service.
Great app. The Yotpo reviews app has gained my business a 70% increase in business since adding the app. Highly recommend this app!
Great application, and even better support...I love It !!!! I solved the problem in a minute ... Great!!!
Rhenant was awesome with customer service when I needed it!!!
Thank you for a great Ap, and Great customer Service.
Thanks for your feedback, we really appreciate it.