Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

August 22, 2023

Totally satisfied with customer service and ease of use. Each time it only takes a few min to jump on a text support and they do a good job at fixing the bugs and answering questions.

Canadian Pine Pollen Company
Canada
Over 5 years using the app
November 30, 2019

good app. good customer service. would recommend to anyone wanting to get uo and running with reviews on their site.

Birdie Bundle
United States
Over 5 years using the app
December 19, 2017

Love it! Has increased my conversion rate significantly by giving potential customers real reviews and honest opinions. Completely automated and also able to showcase reviews through social media. A must have.

Cut Throat Club
Australia
Over 5 years using the app
Edited November 24, 2021

We were able to get all the featured we needed for our site the chat help is also good. I recommend them.

Aquanautia
United Kingdom
Over 5 years using the app
Edited December 17, 2022

I've been using these guys ever since I started my business over 3 years ago and have never been dissapointed. Support is very fast and efficient Five stars all around! Thanks again for all your support!

Update to my review....continued five star all around! The support I recieve from the team is incredible. I've used the support chats for numerous occasions and have never been dissapointed. Thank you Reinier D as you fixed my issues.

Fetching Ware
Australia
Over 5 years using the app
August 13, 2020

I started using the free version and then upgraded to paid when my store got too much traffic for the free plan. I have upgraded my theme a couple of times and the Yotpo team has been great in helping me modify the code to get ratings exactly where I wanted them, always in less than 24 hours. These guy rock!

Malo'o Racks
United States
Over 5 years using the app
September 9, 2019

No complaints whatsoever about Yotpo. Excellent app! Simple to use, looks great integrated on our site. Highly recommended.

Mighty Bright
United States
Over 5 years using the app
Yotpo replied September 18, 2019

Hey Mighty Bright, thank you for taking the time to leave us a review!

January 27, 2022

Vergian was patient, detailed, and super helpful! Our team has had such a great experience with all our Yotpo representatives.

Dagne Dover
United States
Over 5 years using the app
Edited July 18, 2024

Great help, had a little issue and sorted very fast. , thank you very much. Jann was very help thamk you

Personalised Gift Studio
United Kingdom
Over 5 years using the app
October 7, 2019

This application has definitely helped us sell more items, based off customer reviews. I was running out of emails every month to send, so I upgraded the plan to Growth 200, and then support team installed some snippets of code for us, to save us the time and the confusion. Great app and great support!

Garage Bagger Stereo
United States
Over 5 years using the app
Yotpo replied October 8, 2019

Hi there! Thank you so much for taking the time to write a review. Glad to hear you're seeing the benefits of Yotpo and our customer support team was able to get you up and running smoothly!